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Event Operations Manager

1 week ago

Auckland, Auckland, New Zealand Encore Global Full time

Company Overview

At Encore Global, we specialise in creating memorable event experiences that connect and inspire. Our team believes in delivering exceptional results through meticulous planning and execution.

The Opportunity

We are seeking a skilled Event Operations Manager to oversee the daily management of our venue. This role involves ensuring seamless event execution, staff development, and providing exceptional guest service and client satisfaction.

Main Responsibilities

  • Advanced knowledge of audio, visual, and lighting equipment
  • Provide creative input for produced events within the venue
  • Attend site inspections with salespeople to assist in developing client proposals
  • Review and develop event proposals in coordination with sales
  • Publish show brief information including schedules, floor plans, schematics, and crew paperwork
  • Assist sales by creating TurboCad plans and/or Cast Vivian renders
  • Identify inductions, training, and mentoring required for onsite staff

Requirements

  • 5-7 years' experience in a Project Manager or Audio-Visual role
  • Understanding of CAD systems including TurboCAD and Cast Vivian
  • Proven event technical direction skills
  • Great understanding of the event lifecycle
  • Ability to work harmoniously with clients to understand their needs
  • Strong people management skills
  • Problem-solving and adaptability

Benefits

We offer a supportive and inclusive work environment, wellness initiatives, career progression opportunities, and a commitment to sustainability.