Technical Product Manager
7 days ago
We are seeking a Product Manager with deep expertise in managing software products.
The ideal candidate is highly skilled in understanding customer needs, defining solutions, doing business analysis, and working with the technical team to deliver solutions.
They must be comfortable working with a range of stakeholders from customers, vendors, developers, QA, and offshore teams.This role is perfect for someone who enjoys working with stakeholders to translate complex concepts into actionable business solutions while managing product roadmaps, writing requirements, and delivering high-impact projects.Youtap is a fast-moving New Zealand FinTech firm with clients in New Zealand and worldwide.
We are the technology solutions provider behind innovative wallet, loyalty, merchant, and banking solutions.You must be a New Zealand Citizen or have a New Zealand Work Visa to be considered for this role.Key ResponsibilitiesCustomer Engagement & Business AnalysisEngage directly with customers to understand their needsConduct requirements gathering sessions, workshops, and stakeholder interviewsDefine and document business use cases, user stories, and functional requirementsBuild and maintain strong relationships with key client stakeholdersProduct & Project ManagementCollaborate with cross-functional teams, including engineering and sales, to develop and launch financial and loyalty solutions.Own and manage product roadmaps, feature prioritization, and backlog groomingWork with delivery teams to ensure successful execution of projectsTrack and measure solution performance, making continuous improvementsAssist support and QA by reproducing reported issues and conducting investigations and diagnostics to help discover root causes.Documentation & ProposalsWrite detailed business requirements, technical requirements, and statements of work (SOWs)Create customer proposals, RFP responses, and executive presentationsDevelop high-quality documentationRequirementsBachelor's degree in a related field (e.g., Business, Computer Science, Finance, Engineering)5+ years of experience as a product manager or similar roleProven experience in the financial services industry, particularly with digital wallets, loyalty programs, or payment processingStrong understanding of customer retention, loyalty, and rewards program best practicesPreference for someone from a software development / technical backgroundExperience working with enterprise clients and managing complex projectsAdvanced knowledge of data analytics, warehousing, and cloud platforms (AWS, Microsoft Azure)Excellent communication, presentation, and interpersonal skillsAbility to work independently and as part of a teamBenefitsA competitive salary package, commensurate with experienceWork with a dynamic and innovative team, contributing to cutting-edge payment and loyalty solutionsSeniority levelMid-Senior levelEmployment typeFull-timeJob functionProduct ManagementIndustriesIT Services and IT Consulting
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