Network Operations Manager

1 month ago

Auckland, New Zealand Comspek International Full time

Our client is seeking a Network Operations Manager to lead a managed service customer contract. The ideal candidate will have experience running a network operations team and possess strong expertise in network infrastructure, particularly with routers, switches, and WiFi networks, specifically #CISCO. A key focus of the role is customer management, requiring excellent communication skills and a proactive, driven approach to ensure tasks are completed efficiently and effectively. As the Network Operations Manager, you will collaborate closely with the Technical and Service Delivery Manager and will also be hands-on with various network elements. As the Network Operations Manager, your key responsibilities will include:Overseeing the operations for connections to data centers, as well as national and global office networks.Managing operations in alignment with agreed SLAs.Demonstrating strong stakeholder engagement skills, with a high level of emotional intelligence for managing client relationships.Ensuring service level management and compliance.Delivering regular SLA reporting.Driving initiatives for continuous service improvement.Leading the team to achieve your service delivery goals. If this sounds like the role for you, Apply NowKia ora, Comspek and our clients fully support and encourage diverse hiring and inclusive recruitment processes. Don't meet every single requirement of this job description? That's ok - You do not need to tick every box or have expertise in the full JD. Comspek is dedicated to building diverse, inclusive and authentic workplaces based on different clients' needs. So, if you're excited about this role, we encourage you to apply.
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