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Service Manager
1 week ago
Are you looking for the next step in your career?Brandt is a world-leading equipment dealer powered by iconic brands and unrivalled support.
We are a global team with one shared purpose with dealerships across Canada, New Zealand, and Australia.
It's our mission to enable our customers to succeed by providing practical and reliable equipment solutions and support.
Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere.Our Te Puke branch is looking for an exceptional individual to join our service department as a Service Manager.
To be successful, you will be an individual with strong communication skills, excellent time management skills, and an appreciation and understanding of customers' needs.You will be responsible for:Develops, communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction.Creates annual Service Department goals and budgets in alignment with the organisation's financial and operational objectives.Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge.Review work orders for completeness and accuracy before customer billing.Ensures all departmental tools, equipment and vehicles are in good working order.Manages recruiting, staffing and employee development activities for employees reporting to this position.To be considered for this position, you will need the following:Sound mechanical knowledge.Operations and management experience would be beneficial.People leadership experience would be beneficial.Highly motivated to provide a clean, safe, and efficient service department.What's in it for you?Great working environment.Advancement Opportunities within the Organisation as we grow.Ongoing Training & Development.If this sounds like you, please apply online todayPlease note that we have multiple roles across our branches – for a full list, please check out our website: Brandt Careers | Jobs at Brandt
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