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Customer Service Advisor

1 month ago

Queenstown, New Zealand Queenstown Lakes District Council Full time

Queenstown Lakes District Council – Queenstown, South IslandLive, work and play in Aotearoa New Zealand's most spectacular setting.No two days at Queenstown Lakes District Council are the same. Every day we provide services, facilities and programmes essential to the health and wellbeing of our people and environment, while stepping up to the challenges and opportunities that come with being New Zealand's fastest growing territorial authority.We're proud to be QLDC. Our people are motivated by a shared purpose driven by care, connection and community. All our roles are at the heart of a dynamic and diverse set of communities where you will be making a genuine difference every day. Join us.We're looking for a Health & Fitness Customer Service Advisor to join our friendly, welcoming team based at the Queenstown Events Centre. This is a fixed term role from mid-November 2024 – mid-May 2025 working 36 hours per week (Monday - Saturday). Our Sport and Recreation team are a hard-working bunch who are passionate about the work they do for the community.What you'll be doing / He aha te mahiActing as first point of contact for the public, you'll be handling sales, assisting with facilities set ups and answering customer queries. The role will involve:Assisting with casual bookingsRecording existing and potential members detailsGiving members of the public facility toursInforming members are aware of current promotionsWhat you'll bring to the role / Ko wai to PukekaYou'll be self-motivated and enjoy working with an energetic team who have a passion for sports, health and wellness. You will be an excellent communicator and always eager to help. Working calm under pressure, you'll also be experienced in dealing with customers' feedback and working through solutions. An interest in the recreation or leisure industry is a bonusTo best succeed in this role, you'll have:Minimum 2 years' experience in a customer-facing roleNCEA Level 2 in Sports and RecreationCurrent First Aid certificateStrong organizational and planning skillsAbility to work in a fast-paced environmentTo apply, please follow the link or for any questions please contact Cass Harvey, Sales & Service Supervisor at ****** close: Friday 22nd NovemberPlease note we will review and process applications as they come through; we encourage your early application.
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