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Customer Services Officer

4 weeks ago

Queenstown, New Zealand Shred-X Full time

**About Us**
Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused service delivery. Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in, to be New Zealand’s most experienced courier provider, and to be the flagship brand of Freightways.

**About the role**
A rare opportunity has arisen for a dynamic and motivated Customer Services professional within our Queenstown branch. To be successful in this role, you will be an active listener, strong communicator, and have excellent time management skills. If you can think outside the square with your innate problem-solving skills, and are able to genuinely commit to providing excellent customer service, then this job is for you.

This is a fulltime role working 40 hours per week, Monday to Friday, 7:30am to 4:00pm (½ hour lunch).

Key responsibilities include
- Overseeing reception counter and responding to visiting customers
- Data entry and processing of misdirected/undeliverable freight
- Assisting in operational and admin duties as required (parcel sorting, scanning etc.)

**Join us and in return we can offer**
- $26.00 hourly rate
- Opportunities to grow your career with Freightways, an NZX Top 50 company