Cloud Support Engineer

1 week ago


Auckland, New Zealand Amazon Full time

?Role and Responsibilities?
AWS??????????????????????????????,????????????????????????????????????????,?????????,?????????????,????????????????,??????????,???????????????

?AWS,?????????????????,?? AWS ?????????????????????,?????????????? AWS ??????,??????????????,?????? Technical Account Manager?Solution Architect? Business Development Managers;???????????? Subject Matter Experts (SME) ? AWS Service Development Team ???????

?????????????????,????????????????????????????????????? AWS ??????????????/???????????????????? AWS,??????????????????????

?????????????,??????????????????????????? follow-the-sun ??,?? on-call ????????,?????????????(?????????????????)?

?Want to be a successful Amazonian??
AWS ???? 200 ???????????????,????? 30 ????,??????????????????????????????????????,????????????????????????????????????????,????????????????????

?? AWS ?????,?????????????????????????????????,AWS ????????????????????????????????????????,?????????????????????AWS,?????????,?????????????????????????????????????????????????,???????????,???????????Subject Matter Experts (SME)????? AWS ???,???????????,????? AWS ?????

?Position Requirements?
Linux ?????????????????????? AWS ???????:EC2, EBS, ElastiCache ?,???????????

???????????????????,?????(OSI ??)?IP ???TCP?UDP?DNS?HTTP,???????????????? AWS ????????????,??????????????

????????????????????????,????????????????,????????????/???????,????????????,?????????,???????

?BASIC QUALIFICATIONS?
- 1+ years of technical support, or 1+ years of non-internship professional software development experience
- Experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools)
- Experience with Linux OS troubleshooting and Linux system administration (Debian, Ubuntu, CentOS, RedHat, etc)
- Experience in system performance monitoring, analysis and tuning, including familiarity with sysfs, procfs, and user process resource limits (ulimit). Understanding of virtualization and cloud computing (Hypervisors, VMware, Xen)
- Ability to lead technical discussions and present technical topics in a clear and logical way

?PREFERRED QUALIFICATIONS?
- Bachelor's degree in computer science, engineering, mathematics or equivalent
- Experience managing full application stacks from the OS up through custom applications
- Experience engaging with external customers
- Understanding of security best practices
- Scripting/programming experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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