Senior Complaints Manager

2 weeks ago


Auckland, New Zealand New Zealand Media Association Full time

Senior Complaints Manager - Media CouncilBring your exceptional communication, organisational and administrative skills to this important role.The New Zealand Media Council is an independent self-regulatory forum for resolving complaints from the public about the editorial content of most mainstream media in New Zealand. The Council is chaired by a retired judge and consists of 11 members: 5 media and 6 public. The Council meets 8 times a year. In dealing with complaints, the Council gives primary consideration to the public interest and freedom of expression.The Senior Complaints Manager role is a key position with comprehensive oversight of the whole complaints process. The role is responsible for leadership and ownership of the end-to-end complaints process, managing multiple stakeholders and ensuring efficient and effective operations.Do you have:A keen interest in the mediaExcellent written and verbal communication skillsThe ability to multitask, managing multiple stakeholders and cross-functional relationshipsA strong commitment to quality of work and attention to detailOutstanding Microsoft Office technology skills with a love for process and technology improvements5+ years complaints management experienceLegal experience is preferred.If you answered yes then please apply today. Position description available on request. Applications close Wednesday 23rd October.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a Complaints Manager?How much notice are you required to give your current employer?
#J-18808-Ljbffr



  • Auckland, New Zealand New Zealand Media Association Full time

    Senior Complaints Manager - Media Council Bring your exceptional communication, organisational and administrative skills to this important role. The New Zealand Media Council is an independent self-regulatory forum for resolving complaints from the public about the editorial content of most mainstream media in New Zealand. The Council is chaired by a retired...


  • Auckland City, New Zealand Fidelity Life Full time

    Take end to end ownership of complaints ranging from simple to complex - CBD location - Awesome flexible working **The opportunity** Here at Fidelity Life, we are on journey to being truly customer-led. As a result, we are strengthening our complaints resolution and customer advocacy capability to build confidence that our customers’ outcomes and...


  • Auckland City, New Zealand New Zealand Government Full time

    Join a skilled and passionate team - Grow to your potential - Excellent writing and communication skills required - Auckland CBD Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of complaints...

  • Complaints Assessor

    5 months ago


    Auckland City, New Zealand New Zealand Government Full time

    Be part of a skilled and passionate team - Further develop your already excellent writing and communication skills - Full time, Auckland CBD location Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient...


  • Auckland City, New Zealand New Zealand Government Full time

    Be part of a skilled and passionate team - Further develop your already excellent writing and communication skills - 2 Full time, Auckland CBD location Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient...


  • Auckland City, New Zealand New Zealand Government Full time

    Be part of a skilled and passionate team - Further develop your already excellent writing and communication skills - Multiple positions, Permanent -Full time, Auckland CBD location Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate...


  • Auckland City, New Zealand New Zealand Government Full time

    Strong analytical, communication and resolution skills - A law degree or relevant background or experience - Location - Auckland or Wellington Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of...

  • Senior Legal Advisor

    2 weeks ago


    Auckland City, New Zealand New Zealand Government Full time

    **Senior Legal Advisor | Kaitohutohu Ture Matua or Legal Advisor |Kaitohutohu Ture**: Posted: 14/10/2024 **Senior Legal Advisor | Kaitohutohu Ture Matua or Legal Advisor |Kaitohutohu Ture**: - 1-year Fixed term Full time role - Auckland or Wellington based - Fun, friendly and supportive team and environment **Ko wai tātou | Who we are** The Health and...


  • Auckland, New Zealand New Zealand Government Full time

    Senior Legal Advisor at Health and Disability Commissioner, AucklandPosted: 14/10/20241-year Fixed term Full time roleAuckland or Wellington basedFun, friendly and supportive team and environmentKo wai tatou | Who we are The Health and Disability Commissioner promotes and protects the rights of health and disability services consumers and facilitates the...


  • Auckland, New Zealand New Zealand Government Full time

    New Zealand Government – Auckland, North Island1-year Fixed term Full time roleAuckland or Wellington basedFun, friendly and supportive team and environmentKo wai tatou | Who we areThe Health and Disability Commissioner promotes and protects the rights of health and disability services consumers and facilitates the fair and efficient resolution of...


  • Auckland, New Zealand Cgr Services Full time

    Senior Legal Advisor Kaitohutohu Ture Matua or Legal Advisor Kaitohutohu Ture Posted: 14 / 10 / 2024 1-year Fixed term Full time role Auckland or Wellington based Fun, friendly and supportive team and environment Ko wai tatou Who we are The Health and Disability Commissioner promotes and protects the rights of health and disability services consumers and...


  • Auckland, New Zealand Cgr Services Full time

    Senior Legal Advisor Kaitohutohu Ture Matua or Legal Advisor Kaitohutohu TurePosted: 14 / 10 / 20241-year Fixed term Full time roleAuckland or Wellington basedFun, friendly and supportive team and environmentKo wai tatou Who we areThe Health and Disability Commissioner promotes and protects the rights of health and disability services consumers and...

  • Leader Of Geography

    2 weeks ago


    Auckland, New Zealand Ormiston Senior College Full time

    Secondary (Years 7–15) / wharekura, Middle leadershipSocial sciences1MU + 1MMAAn exciting opportunity exists for an experienced teacher within the social science learning area as our leader of geography and support of history for 2025.We are looking for an enthusiastic geography teacher who needs to be able to fill two roles. You will be responsible for an...

  • Senior HR Advisor

    5 months ago


    Auckland City, New Zealand Emergent Full time

    3 month contract - National Scope with travel in Auckland - Hybrid working We are looking for an experienced Senior HR Advisor with strong ER skills for a contract with an immediate start in the education sector. Our client is CBD based and have hybrid working conditions as well as flexibility on start and finish times. You will be supporting the HR team...

  • Leader Of Geography

    3 weeks ago


    Auckland, New Zealand Ormiston Senior College Full time

    Secondary (Years 7–15) / wharekura, Middle leadership Social sciences 1MU + 1MMA An exciting opportunity exists for an experienced teacher within the social science learning area as our leader of geography and support of history for 2025.We are looking for an enthusiastic geography teacher who needs to be able to fill two roles.You will be responsible for...

  • Customer Care Manager

    3 weeks ago


    Auckland, New Zealand Mcdonald’S Full time

    Job Title: Customer Care Manager Company: McDonald's Location: Christchurch, Canterbury, NZ Job Type: Full-Time Seniority Level: Mid-to-Senior Level Years of Experience Required: 6 Application Deadline: 2024-10-04 Job Overview: As the Customer Care Manager at McDonald's in Christchurch, you will play a crucial role in enhancing our customer service...


  • Auckland City, New Zealand New Zealand Government Full time

    **Type**: Fixed Term (6 months)Hours: Full timeLocation: AucklandBusiness Group: Regulatory ServicesBranch: Regulation and Policy Salary: $85,181 - $114,410 At Te Tari Taiwhenua Department of Internal Affairs, our purpose is to serve and connect people, communities and government to build a safe, prosperous and respected nation. In other words, it's all...


  • Auckland City, New Zealand Department of Internal Affairs NZ Full time

    **Type**:Fixed Term (6 months) **Hours**:Full time **Location**:Auckland **Business Group**: Regulatory Services **Branch**:Regulation and Policy **Salary**:$85,181 - $114,410 At Te Tari Taiwhenua Department of Internal Affairs, our purpose is to serve and connect people, communities and government to build a safe, prosperous and respected nation. In other...


  • Auckland City, New Zealand AA New Zealand Full time

    **What You'll Be Doing | Mō te Tūranga** In this newly created role, the Customer Advocacy Manager oversees AA's complaints management framework and program, including leadership of the operational team that support the current way of working. They champion and maintain strong customer advocacy practices to enhance satisfaction, working across business...

  • Office Manager

    4 months ago


    Auckland City, New Zealand Duco Consultancy Full time

    Duco Consultancy is looking for an Office Manager in Hyderabad to join immediately. - Preferred Start Date - Immediate - Preferred Job Experience - Total experience of 5 to 6 years. - Applicants' references and performs background checks required by the company. - Organizes and manages new employee orientation, on-boarding, and training programs. - Explains...