Senior Complaints Manager
4 weeks ago
Senior Complaints Manager - Media Council Bring your exceptional communication, organisational and administrative skills to this important role. The New Zealand Media Council is an independent self-regulatory forum for resolving complaints from the public about the editorial content of most mainstream media in New Zealand. The Council is chaired by a retired judge and consists of 11 members: 5 media and 6 public. The Council meets 8 times a year. In dealing with complaints, the Council gives primary consideration to the public interest and freedom of expression. The Senior Complaints Manager role is a key position with comprehensive oversight of the whole complaints process. The role is responsible for leadership and ownership of the end-to-end complaints process, managing multiple stakeholders and ensuring efficient and effective operations. Do you have: A keen interest in the media Excellent written and verbal communication skills The ability to multitask, managing multiple stakeholders and cross-functional relationships A strong commitment to quality of work and attention to detail Outstanding Microsoft Office technology skills with a love for process and technology improvements 5+ years complaints management experience Legal experience is preferred. If you answered yes then please apply today. Position description available on request. Applications close Wednesday 23rd October. Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand? How many years' experience do you have as a Complaints Manager? How much notice are you required to give your current employer? #J-18808-Ljbffr
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Senior Complaints Manager
4 weeks ago
Auckland, New Zealand New Zealand Media Association Full timeSenior Complaints Manager - Media CouncilBring your exceptional communication, organisational and administrative skills to this important role.The New Zealand Media Council is an independent self-regulatory forum for resolving complaints from the public about the editorial content of most mainstream media in New Zealand. The Council is chaired by a retired...
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Senior Complaints Manager
1 month ago
Auckland, New Zealand New Zealand Media Association Full timeSenior Complaints Manager - Media CouncilBring your exceptional communication, organisational and administrative skills to this important role.The New Zealand Media Council is an independent self-regulatory forum for resolving complaints from the public about the editorial content of most mainstream media in New Zealand. The Council is chaired by a retired...
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Complaints Resolution Manager
5 months ago
Auckland City, New Zealand Fidelity Life Full timeTake end to end ownership of complaints ranging from simple to complex - CBD location - Awesome flexible working **The opportunity** Here at Fidelity Life, we are on journey to being truly customer-led. As a result, we are strengthening our complaints resolution and customer advocacy capability to build confidence that our customers’ outcomes and...
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Senior Complaints Assessor
6 months ago
Auckland City, New Zealand New Zealand Government Full timeJoin a skilled and passionate team - Grow to your potential - Excellent writing and communication skills required - Auckland CBD Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of complaints...
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Complaints Custodian
3 weeks ago
Auckland, New Zealand Radio New Zealand International Full timeRNZ's vision is "outstanding public media that matters" and this role plays a highly important part in ensuring fairness, objectivity, transparency and accountability, and the maintenance of public trust.Te Mahi – About the job You will be responsible for managing the response and resolution of formal complaints, working across RNZ to ensure we respond...
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Auckland, New Zealand New Zealand Government Full timeSenior Complaints Assessor | Ateha Matua o nga Take Amuamu at Health and Disability Commissioner, Auckland Join a skilled and passionate teamExperience with Maori & Pacific people requiredFull-time, permanent roleBased in Auckland or WellingtonKo wai tatou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect...
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Auckland, New Zealand New Zealand Government Full timeSenior Complaints Assessor | Ateha Matua o nga Take Amuamu at Health and Disability Commissioner, Auckland Join a skilled and passionate teamExperience with Maori & Pacific people requiredFull-time, permanent roleBased in Auckland or WellingtonKo wai tatou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect...
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Auckland, New Zealand New Zealand Government Full timeSenior Complaints Assessor | Ateha Matua o nga Take Amuamu at Health and Disability Commissioner, AucklandJoin a skilled and passionate teamExperience with Maori & Pacific people requiredFull-time, permanent roleBased in Auckland or WellingtonKo wai tatou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health...
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Auckland, New Zealand New Zealand Government Full timeKo wai tatou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of complaints relating to infringement of those rights.Mo tenei turanga mahi | About this roleThe core work of our Assessment Team is receiving and...
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Auckland, New Zealand New Zealand Government Full timeSenior Complaints Assessor | Ateha Matua o nga Take Amuamu at Health and Disability Commissioner, Auckland Join a skilled and passionate teamExperience with Maori & Pacific people requiredFull-time, permanent roleBased in Auckland or WellingtonKo wai tatou | Who we are The purpose of the Health and Disability Commissioner (HDC) is to promote and protect...
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Auckland, New Zealand New Zealand Government Full timeSenior Complaints Assessor | Ateha Matua o nga Take Amuamu at Health and Disability Commissioner, Auckland Join a skilled and passionate team Experience with Maori & Pacific people required Full-time, permanent role Based in Auckland or Wellington Ko wai tatou | Who we are The purpose of the Health and Disability Commissioner (HDC) is to promote and protect...
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Auckland, New Zealand New Zealand Government Full timeSenior Complaints Assessor | Ateha Matua o nga Take Amuamu at Health and Disability Commissioner, Auckland Join a skilled and passionate team Experience with Maori & Pacific people required Full-time, permanent role Based in Auckland or Wellington Ko wai tatou | Who we are The purpose of the Health and Disability Commissioner (HDC) is to promote and protect...
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Auckland, New Zealand New Zealand Government Full timeKo wai tatou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of complaints relating to infringement of those rights.Mo tenei turanga mahi | About this roleThe core work of our Assessment Team is receiving and...
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Senior Project Manager
4 weeks ago
Auckland, New Zealand Lawton Senior Living Full timeThe CompanyThis privately owned, nationwide consultancy is highly respected for delivering top-quality projects across a wide range of sectors, including commercial, education, industrial, remedial, hospitality, civil, and residential. With a strong reputation for driving complex projects to successful outcomes, they operate throughout New Zealand, for a...
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Complaints Assessor Āteha Take Amuamu
5 months ago
Auckland City, New Zealand New Zealand Government Full timeBe part of a skilled and passionate team - Further develop your already excellent writing and communication skills - 2 Full time, Auckland CBD location Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient...
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Complaints Assessor Āteha Take Amuamu
6 months ago
Auckland City, New Zealand New Zealand Government Full timeBe part of a skilled and passionate team - Further develop your already excellent writing and communication skills - Multiple positions, Permanent -Full time, Auckland CBD location Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate...
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Insights Specialist
1 week ago
Auckland, New Zealand Asb Bank Full timeAs a Complaints Insights Specialist, you will use your skills to:Contribute to a high performing insights team accountable for data extraction, analysis, through delivery of value-add dashboards, scorecards, and reporting to provide a robust foundation for decision making.Interrogate data and transform it into stories through effective use of data...
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Senior Investigator Kaituhura Matua
3 months ago
Auckland City, New Zealand New Zealand Government Full timeStrong analytical, communication and resolution skills - A law degree or relevant background or experience - Location - Auckland or Wellington Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of...
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Senior Legal Advisor
1 month ago
Auckland City, New Zealand New Zealand Government Full time**Senior Legal Advisor | Kaitohutohu Ture Matua or Legal Advisor |Kaitohutohu Ture**: Posted: 14/10/2024 **Senior Legal Advisor | Kaitohutohu Ture Matua or Legal Advisor |Kaitohutohu Ture**: - 1-year Fixed term Full time role - Auckland or Wellington based - Fun, friendly and supportive team and environment **Ko wai tātou | Who we are** The Health and...
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Senior Legal Advisor
4 weeks ago
Auckland, New Zealand New Zealand Government Full timeSenior Legal Advisor at Health and Disability Commissioner, AucklandPosted: 14/10/20241-year Fixed term Full time roleAuckland or Wellington basedFun, friendly and supportive team and environmentKo wai tatou | Who we are The Health and Disability Commissioner promotes and protects the rights of health and disability services consumers and facilitates the...