Technical Account Manager
4 days ago
As an increasing number of large enterprises move their critical systems to the cloud, we are in need of high-powered technical leaders to help our largest customers navigate the operational challenges of cloud computing. You will work one-on-one with our top-tier customers, supporting the software development lifecycle for cloud services, operations management of active services, and business relationships with AWS.In this role, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of Amazon Web Services within organizations ranging from new start-ups to large enterprise customers. You must possess customer-facing skills that enable you to represent AWS well within a customer's environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management. You should also have a demonstrated ability to think strategically about business, product, and technical challenges as you help our customers take advantage of the efficiencies, cost savings and quick innovation available only in the cloud.As a Technical Account Manager, you will be the primary operational point of contact for one or more customers, helping to plan, review, and oversee ongoing operations of business critical applications. You will leverage your broad experience, troubleshooting application, network, database, and architectural challenges using the suite of internal AWS tools as well as your existing knowledge and toolkits. You will work across customer organizations to ensure customers' applications are well designed and scale to the needs of the world's largest events e.g., the Super Bowl, the World Cup and the Olympics. In this role, you will also act as the voice of the customer within AWS to escalate problems and to drive prioritization of business needs for our customers.Every day will bring new and exciting challenges on the job while you:Champion and advocate for Enterprise customers within Amazon Web Services (be their voice)Solve technical issues and work directly with AWS engineers to ensure that customer issues are resolved as expediently as possibleParticipate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloudHelp Enterprise customers define IT and business processes that work well with cloud deploymentsEngage with Director and C-Level executives to translate business needs into technical and operational plansProvide detailed reviews of service disruptions, metrics, detailed prelaunch planningAnalyze and present operational reviews to customer leadershipBASIC QUALIFICATIONS- 5+ years of technical engineering experience- Bilingual in Mandarin and English.- Passion with a high learning drive.- Ability to tackle various tasks and projects in a fast-moving environment.- Experience with operational parameters and troubleshooting across two or more of the following technical domains: GenAI, AI/ML, Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development in a distributed systems environment.PREFERRED QUALIFICATIONS- Experience as a technical lead, internally or externally in a customer facing role.- Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers.- Gaming operation or development experience.- Proven experience working with large enterprise customers.- Background in a 24x7 operational services or support environment.- Track record in influencing management in technical, operational and strategic decisions.- Hands-on experience with AWS services and/or other cloud offerings.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.Posted: December 22, 2024 (Updated about 11 hours ago)Posted: December 21, 2024 (Updated 1 day ago)Posted: November 4, 2024 (Updated 1 day ago)Posted: August 19, 2024 (Updated 1 day ago)Posted: December 20, 2024 (Updated 2 days ago)Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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Technical Account Manager
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Auckland, New Zealand Mobile Mentor Limited Full timeAccount & Relationship Management (Sales)The Role: The Technical Account Manager is a key role that ensures the success of the service we deliver to our customers. It is designed to provide a full-service support model for our customer's current and future IT requirements.The Technical Account Manager has the relevant industry knowledge to work with our...
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Technical Account Manager
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Auckland, New Zealand Mobile Mentor Limited Full timeAccount & Relationship Management (Sales) The Role: The Technical Account Manager is a key role that ensures the success of the service we deliver to our customers. It is designed to provide a full-service support model for our customer’s current and future IT requirements. The Technical Account Manager has the relevant industry knowledge to work with our...
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Auckland, New Zealand This Is An It Support Group Full timeCareers start with care.At William Buck, we know that talent and growth go hand in hand. That careers are personal. That you should be valued for what you bring and respected for where you want to go.Time to work where you matter.More than just accountants and advisors, we aspire to create a positive change in the lives of our clients and our people. Every...
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Technical Account Manager
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Auckland, New Zealand Amazon Full timeAs an increasing number of large enterprises move their critical systems to the cloud, we are in need of high-powered technical leaders to help our largest customers navigate the operational challenges of cloud computing. You will work one-on-one with our top-tier customers, supporting the software development lifecycle for cloud services, operations...
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Technical Account Manager
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Auckland, New Zealand Amazon Full timeAs an increasing number of large enterprises move their critical systems to the cloud, we are in need of high-powered technical leaders to help our largest customers navigate the operational challenges of cloud computing. You will work one-on-one with our top-tier customers, supporting the software development lifecycle for cloud services, operations...
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Auckland, New Zealand Amazon Full timeTechnical Account Manager, AWS Enterprise Support Job ID: 2813560 | AWS EMEA SARL (Poland Branch)An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and...
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Auckland, New Zealand Amazon Full timeTechnical Account Manager, AWS Enterprise Support Job ID: 2813560 | AWS EMEA SARL (Poland Branch) An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and...
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Auckland, New Zealand Amazon Full timeTechnical Account Manager, AWS Enterprise SupportJob ID: 2813560 | AWS EMEA SARL (Poland Branch)An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute...
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Technical Account Manager, Es
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Auckland, New Zealand Amazon Full timeAs a Technical Consultant (TAM) you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS. As we continue to rapidly expand in Philippines, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud...
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Technical Account Manager, ES
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Auckland, New Zealand Amazon Full timeAs a Technical Consultant (TAM) you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS. As we continue to rapidly expand in Philippines, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud...
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Auckland, New Zealand Amazon Full timeAs a Technical Consultant (TAM) you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.As we continue to rapidly expand in Philippines, you'll have plenty of opportunities to develop your technical, consulting and leadership skills. You'll work with talented cloud technologists...
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Aws Associate Technical Account Manager
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Aws Associate Technical Account Manager
1 week ago
Auckland, New Zealand Amazon Full timeAWS Associate Technical Account Manager (TAM), NZL Job ID: 2828427 | Amazon Web Services New Zealand LimitedJoin AWS as we invest NZ$7.5 billion in New Zealand over the next 15 years. As an Associate TAM you will provide operational guidance to New Zealand's largest and fastest growing customers and help them achieve the greatest value from AWS.You will work...
