Operations Senior

5 days ago

Auckland, New Zealand Asb Bank Full time

At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plan for their families and future.We are seeking two dynamic and driven Operations Seniors to join our teams in Payments & Cash Support and Professional Support Services.As an Operations Senior, your focus will be on optimising workforce management, driving performance, and ensuring efficient service delivery across our operations. You'll work closely with your manager, acting as a 2IC and a point of reference for resolving issues and supporting team growth.The Payment & Cash Support team manage AMSL (ASB Management Services Limited) by monitoring the payments platform that bureaus submit their payrolls through as well as Cash Management across the Retail Network, settlements and other trace requests.Our Professional Support Services team is a multi-functional team that supports bank switching, audit confirmation reports, estates and other government related queries.If you're ready to take your career to the next level, apply now and be part of our team that empowers innovation, values customer obsession, and supports continuous improvement.Your key responsibilities will include:Support your manager in optimising workforce performance, resource allocation, and queue management to ensure smooth, efficient operations.Act as a 2IC for case delegation and issue resolution, ensuring prompt and effective solutions for customers and stakeholders.Foster a culture of collaboration, accountability, and continuous improvement within your team.Use data-based decision-making to drive results, identify opportunities for improvement, and manage risk.Lead by example in balancing customer satisfaction, business priorities, policy, and risk considerations.Implement operational and customer experience changes, embedding continuous improvement initiatives like Lean, Agile, DMAIC, and Human-Centered Design.Nga mea kia whai angitu ahau? | What do I need to be successful?3-5 years of experience in customer operations, ideally in banking or financial services.Proven ability to manage operational performance, problem-solve, and drive continuous improvement.Strong analytical skills and a data-driven approach to decision-making.Familiarity with digital tools and technologies, including workflow automation and AI.Excellent communication, collaboration, and stakeholder management skills.Te mahi ki ASB | Working for ASBASB is grounded in our values (caring, integrity, passion, courage and united). They guide our day-to-day interactions with our team, customers and community. They are what makes ASB - ASB.We offer a flexible and supportive work environment as well as an open and inclusive culture; a place where we welcome and value your individuality, ideas and goals.We also have a wide range of market leading benefits including health insurance, banking benefits, 5 days "you do you leave" and a $500 "your choice" benefit which is renewed annually.Join us at ASB and be a part of a team that's shaping the future of banking. Apply nowMe pehea te tono | How to apply?For more information on responsibilities and requirements see the attached position description, please note that all applications must be received via our careers site online.If this role sounds like it might be the one for you then please click "apply"… we'd love to hear from youSuccessful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.Job detailsReference # ED158746Posted on 22 Nov 2024Location(s) North WharfExpertise International Payments, Operational Risk, Operations , Settlements Officer
#J-18808-Ljbffr

  • Operations Senior

    1 day ago

    Auckland, New Zealand ASB Bank Full time

    At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plan for their families and future. We are seeking two dynamic and driven Operations Seniors to join our teams in Payments & Cash Support and Professional Support Services. As an Operations Senior, your focus will...

  • Operations Senior

    7 days ago

    Auckland, New Zealand Asb Bank Full time

    At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plan for their families and future.We are seeking two dynamic and driven Operations Seniors to join our teams in Payments & Cash Support and Professional Support Services.As an Operations Senior, your focus will be...

  • Operations Senior

    5 days ago

    Auckland, New Zealand ASB Bank Full time

    At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plan for their families and future. We are seeking two dynamic and driven Operations Seniors to join our teams in Payments & Cash Support and Professional Support Services. As an Operations Senior, your focus will...

  • Senior Operations Engineer

    2 weeks ago

    Auckland, New Zealand Fletcher Building Limited Full time

    Pacific Coil Coaters (PCC), part of Fletcher Building, is a leader in the industry, delivering top-quality products and exceptional customer service. We're on a mission to expand our market presence and achieve new heights, and therefore looking for an experienced Senior Operations Engineer who is ready to innovate and make a real impact on our high-quality...

  • Senior Operations Engineer

    2 weeks ago

    Auckland, New Zealand Colorcote Full time

    Add expected salary to your profile for insightsPacific Coil Coaters (PCC), part of Fletcher Building, is a leader in the industry, delivering top-quality products and exceptional customer service. We're on a mission to expand our market presence and achieve new heights, and therefore looking for an experienced Senior Operations Engineer who is ready to...

  • Senior Operations Engineer

    7 days ago

    Auckland, New Zealand Steel Full time

    DescriptionPacific Coil Coaters (PCC), part of Fletcher Building, is a leader in the industry, delivering top-quality products and exceptional customer service. We're on a mission to expand our market presence and achieve new heights, and therefore looking for an experienced Senior Operations Engineer who is ready to innovate and make a real impact on our...

  • Senior Operations Engineer

    4 weeks ago

    Auckland City, New Zealand Fletcher Building Full time

    **General Information**: **Job Type** Permanent **Category** Manufacturing **Business** Steel **Location** Auckland **Job Reference** 38492 **Posted Date** 04-Nov-2024 **Closing Date** 04-Dec-2024 **Description**: - Pacific Coil Coaters (PCC), part of Fletcher Building, is a leader in the industry, delivering top-quality products and...

  • Senior Engineer

    6 months ago

    Auckland City, New Zealand Scitex Recruitment Full time

    Play a pivotal role in achieving operational excellence in the Med Device field - Collaborate to enhance processes across functions and teams - South Auckland based - local success story! Our client is dedicated to unlocking regenerative healing for all. An exciting opportunity has emerged within the Operational Engineering team due to the recent relocation...

  • Senior Operations Manager

    6 months ago

    Auckland City, New Zealand Austcorp Executive Full time

    Auckland Based - Excellent Long Term Career Opportunity - Very Competitive Package Our client, a leading multinational building services and facilities management service provider is looking to recruit a skilled and client-orientated Senior Operations Manager to support and lead teams undertaking Asset Management, Project Delivery across Capex and Minor...

  • Senior Operations Manager

    4 weeks ago

    Auckland, Auckland, New Zealand TwoTicks Full time

    About the RoleThe Senior Operations Manager will play a vital role in overseeing all aspects of the company's operations, focusing on strategic planning, business development, financial management, and team leadership. Key responsibilities include:• Developing and implementing strategic plans to drive business growth• Leading business development efforts...

  • Senior Operator

    4 weeks ago

    Auckland, New Zealand Suntory Holdings Limited Full time

    Senior OperatorRequisition ID: 8339Introducing Suntory OceaniaCraft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution...

  • Senior Operator

    4 weeks ago

    Auckland, New Zealand Suntory Holdings Limited Full time

    Senior OperatorRequisition ID: 8339Introducing Suntory OceaniaCraft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution...

  • Senior Operations Specialist

    2 weeks ago

    Auckland, New Zealand Hays Full time

    Senior Operations SpecialistYour new companyWork for one of the leading banks in NZ.Your new roleYou will join the service management team and work on major incidents in the IT Service Continuity Management, Backup and Restore, IT Service Criticality Management, and Service Catalogue Management areas.What you'll need to succeedMinimum 3 years of experience...

  • Assistant Head Of Technology

    1 month ago

    Auckland, New Zealand Albany Senior High School Full time

    Secondary (Years 7–15) / wharekura, Certificated teacherTechnology2MMADue to the popularity and growth in our technology subjects, we are looking for a dynamic head of technology to join our team at Albany Senior High in 2025.This role is ideal for a motivated educator with experience in NCEA who has had previous leadership experience or is ready to step...

  • Assistant Head Of Technology

    1 month ago

    Auckland, New Zealand Albany Senior High School Full time

    Secondary (Years 7–15) / wharekura, Certificated teacherTechnology2MMADue to the popularity and growth in our technology subjects, we are looking for a dynamic head of technology to join our team at Albany Senior High in 2025.This role is ideal for a motivated educator with experience in NCEA who has had previous leadership experience or is ready to step...

  • Senior Operations Engineer

    4 weeks ago

    Auckland, New Zealand Fletcher Building Full time

    General InformationJob Type: PermanentCategory: ManufacturingBusiness: SteelLocation: AucklandJob Reference: 38492Posted Date: 04-Nov-2024Closing Date: 04-Dec-2024DescriptionPacific Coil Coaters (PCC), part of Fletcher Building, is a leader in the industry, delivering top-quality products and exceptional customer service. We're on a mission to expand our...

  • Senior Marketing Operations Manager

    2 weeks ago

    Auckland, New Zealand Robert Walters New Zealand Full time

    Our client is seeking a seasoned Senior Marketing Operations Manager to join their high-performing global team. This pivotal role will involve supporting the marketing team in executing strategic initiatives and optimising marketing processes. The successful candidate will have the opportunity to build a best-in-class Marketing Operations function, spanning...

  • Senior Marketing Operations Manager

    2 weeks ago

    Auckland, New Zealand Robert Walters New Zealand Full time

    Our client is seeking a seasoned Senior Marketing Operations Manager to join their high-performing global team. This pivotal role will involve supporting the marketing team in executing strategic initiatives and optimising marketing processes. The successful candidate will have the opportunity to build a best-in-class Marketing Operations function, spanning...

  • Senior Marketing Operations Manager

    1 week ago

    Auckland, New Zealand Robert Walters Full time

    Digital & Search Marketing (Marketing & Communications)Full time Our client is seeking a seasoned Senior Marketing Operations Manager to join their high-performing global team. This pivotal role will involve supporting the marketing team in executing strategic initiatives and optimising marketing processes. The successful candidate will have the opportunity...

  • Senior Marketing Operations Manager

    2 weeks ago

    Auckland, New Zealand Robert Walters Full time

    Digital & Search Marketing (Marketing & Communications)Full timeOur client is seeking a seasoned Senior Marketing Operations Manager to join their high-performing global team. This pivotal role will involve supporting the marketing team in executing strategic initiatives and optimising marketing processes. The successful candidate will have the opportunity...