Head Of Customer

7 days ago

Auckland, Auckland, New Zealand Kraft Heinz Company Full time

Head of Customer - WoolworthsApply locations Newmarket - Auckland time type Full time posted on Posted 3 Days Ago job requisition id R-88564Job DescriptionThis role has complete accountability for delivering the sales and market share results for Kraft Heinz portfolio through the Woolworths account.
Working cross functionally you will create the account strategy and execute across all categories.
You will lead, coach and develop a team of 5.Key Responsibilities:Set medium to long term account plans in line with the businesses strategy, category drivers and market opportunity/insightsManage Woolworths accounts team in line with individual and category sales plan; achieve sales, profit, volume, share and NPD KPIsWork with team members of continuously improving forecast accuracy at category level and total trade spend management across the total Woolworths Supermarkets business.Manage stakeholders across the business and key customers including maximising the opportunities for account/category reviews and top-to-tops.Have total decision making responsibility for the Woolworths Account on all matters including sales forecasting, overall investment and relationship management.Perform assigned tasks in accordance with all Kraft Heinz Food Safety, Environmental, Health and Safety, and Ethical and Human Resources policies, programs and goals.Uphold the Kraft Heinz values and to work in a way that contributes to the company's visionAbout you:Tertiary qualifications in business or related disciplineExperienced in managing a complex customer portfolio in competitive categoriesFMCG account management background in innovation led categoriesTier 1 training complemented by small company agilityHigh degree of commercial and business acumenAnalytical capabilityProven ability to negotiate and build long term relationshipsPassion for salesResults-oriented attitudeDrive to develop and progress within the businessAbout us:Hybrid Working – Flexibility around when and where you work.Pay for Performance – industry leading variable compensation offerings tied to company and individual performance on top of a competitive base salary package.Parental Leave – paid parental leave for primary AND secondary caregivers.Leave Options – Purchased leave, volunteer leave and LiveWell leave programs to give you even more flexibility to plan your life and spend time on causes that matter.In House Training ProgramsCorporate Discount Programs & Novated Leasing – Utilize a range of discount programs (gym membership, health insurance, banking) depending on location.Location(s)Newmarket - AucklandKraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.ABOUT USKraft Heinz is a global food company with a delicious heritage.
With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch.
We're on a mission to disrupt not only our own business, but the global food industry.
A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.Around the world, our people are connected by a culture of ownership, agility and endless curiosity.
We also believe in being good humans, who are working to improve our company, communities, and planet.
We're proud of where we've been – and even more thrilled about where we're headed – as we nourish the world and lead the future of food.WHY USWe grow our people to grow our business.
We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands.Good isn't good enough.
We choose greatness every day by challenging the ordinary and making bold decisions.
All while celebrating our wins - and our failures – as we work together to lead the future of food.
Challenging the status quo takes talent.
We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career.
Because great people make great companies, and we're growing something great here at Kraft Heinz.INCLUSION MATTERS TO USEveryone is welcome at our table.
In fact, we thrive on learning and growing from our diverse backgrounds and perspectives.Doesn't matter who you are, where you're from, or who makes your heart sing.
We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry.We're committed to:Hiring and growing talent from diverse backgrounds and perspectives.Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities.Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.
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