Front Office Duty Manager
7 days ago
Job DescriptionReporting directly to the Front Office Manager, this role is hands-on and will include mostly PM shifts spread over a 7-day week roster and some AM shifts on weekends for a minimum of 35 hours per week.As a team player, you will lead by example and have a visible presence at the front desk and in the lobby during key times throughout the shift.We need our ideal candidate to be 'guest-centric' and performance-driven, keeping emphasis on what our guests want, individualising and personalising service to build a real human connection.You will also ensure procedures are followed and assist with continued development and training of the team to high expectations.This role will suit somebody that is continuously willing to learn and who strives for excellence within the team. Your rapport with guests is excellent and you have a proven record of exceptional guest service skills.A qualification in Hospitality and Tourism Management.Previous Front Office experience on a supervisory levelExperience working in housekeeping and food and beverage.A passion for delivering genuine and effective guest service / careAccuracy and an eye for detailExcellent communication skills, both written and verbalImmaculate personal presentation and grooming standardsAbility to multi-taskA positive can-do attitudeExperience and willingness to manage guest complaints and feedbackAbility to work autonomously with excellent time management skillsStrong initiative and ability to think outside the boxPrevious Night Audit experience.Well-honed computer skills and experience / knowledge of Opera Version 5 and Opera Cloud.Accor systems knowledge will be an advantage, however, is not essential (including TARS, DataWeb, ResaWeb, Hotel Link)The ability to support reservations with the flow and accuracy of all reservationsLeadership capabilityMust have LCQ certificate or a current Manager's Certificate.Must have First Aid and Mental Health First Aid training.Must have A full clean New Zealand driver's licenseThe successful person will possess excellent people skills and, think outside the box as well as have the knowledge to deal with difficult situations by thinking quickly on your feet to reach a successful end result.If you think that you are a perfect fit for this role, please click the APPLY button and submit a recently updated CV and cover letter explaining why you would be the perfect candidate for this role.
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Duty Manager
1 month ago
New Plymouth, New Zealand Millennium Hotels And Resorts Full timeFront Office & Guest Services (Hospitality & Tourism) Full time Add expected salary to your profile for insights You are a Front Desk Manager. Or a Guest Services Expert. Whatever your title, customer service is your passion. Your standards are high and your attention to detail is spot on - it's these things that have carried you through your career so far....
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Front Office Duty Manager
2 weeks ago
New Plymouth, New Zealand Accor Full timeJob Description Reporting directly to the Front Office Manager, this role is hands-on and will include mostly PM shifts spread over a 7-day week roster and some AM shifts on weekends for a minimum of 35 hours per week.As a team player, you will lead by example and have a visible presence at the front desk and in the lobby during key times throughout the...
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Qt Queenstown
4 months ago
New Zealand QT Full timeFront Office | Listed 31 January QT Queenstown - Front Office Duty Manager Location - New ZealandWork type - Full timeBrand - QT- About EVT- When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new...
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Front Office Manager
5 months ago
New Zealand Distinction Hotels Group Full timeYou willact as the face of an establishment and ensure visitors feel welcomed. The position of front desk manager entails managing the reception area, coordinating all front desk activities, and supervising the support staff. Front desk managers also compile reports for management, including occupancy reports and financial information. **Responsibilities...
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Duty Manager
5 months ago
New Zealand MC Admin Group Full time**We**are looking for two full-time Duty Managers (Flexible across Front Office and Housekeeping Departments) to join our dynamic team. Located an hours drive from Wellington, in the center of one of New Zealands premier wine districts, Parehua is a haven for wine lovers. With exceptional on-site dining and accommodation options, we provide a workplace...
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Front Office Guest Service Agent
1 week ago
New Plymouth, New Zealand Nccr Rna & Disease Full timeNovotel New Plymouth Taranaki is an 85-bedroom hotel, with a restaurant serving breakfast and dinner, a bar, and events, conference, and boardroom facilities.We are looking for a motivated, outgoing, and experienced Front Office Superstar to join our friendly team as a Guest Service Agent. The role involves actively participating in the day-to-day operations...
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Duty Manager
6 days ago
New Plymouth, New Zealand Homes Full timeWe are a team of fun professionals who thrive on delivering a friendly experience in one of Taranaki's most iconic venues - The Teahouse at Pukekura Park. Open 7 days from 9 - 4pm we have some of the best hours/rosters in town!DUTY MANAGERIf you have the following WE WANT TO HEAR FROM YOU!!At least 2 years' experience in a cafe or hospo environmentLeadership...
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Front of House
4 months ago
New Plymouth, New Zealand BELLA VITA 2014 LIMITED Full time**Front of House at Bella Vita (2014) Limited** We are looking for a full time FOH to work in one of the well renowned Restaurant in New Plymouth, Taranaki **Duties Include** - Maintain a clean and tidy work area; - Clear tables/Maintain dining room cleanliness; - Prepare drink orders; - Greet customers and assess their needs and preferences and make...
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Qt Wellington
4 months ago
New Zealand QT Full timeFront Office | Listed 22 May QT Wellington - Assistant Front Office Manager Location - New ZealandWork type - Full timeBrand - QT- About EVT- When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new...
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Qt Auckland
4 months ago
New Zealand QT Full timeFront Office | Listed 05 April QT Auckland - Duty Manager Location - New ZealandWork type - Full timeBrand - QT- About EVT- When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel...
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Rydges Auckland
4 months ago
New Zealand Rydges Full timeFront Office | Listed 19 March Rydges Auckland - Front Office Manager Location - New ZealandWork type - Full timeBrand - Rydges- About EVT- When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities...
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Front of House Assistant Manager
4 months ago
New Zealand BETTERMAN BUSINESS MANAGEMENT LIMITED Full time**Cafe Risque** Location: Auckland Job Title**:Front of House Assistant Manager** Key tasks and responsibilities: - Assist managing a team of front of house staff including scheduling, training, and general supervision - Assist overseeing that all opening and closing duties of the Caf are completed correctly and that cleanliness and maintenance are...
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Front of House Assistant Manager
4 months ago
New Zealand Northland Restaurant Full timeJob Title**:Front of House Assistant Manager** Key tasks and responsibilities: - Assist managing a team of front of house staff including scheduling, training, and general supervision - Assist overseeing that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained - Responsible for daily...
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Front of House Assistant Manager
4 months ago
New Zealand BETTERMAN BUSINESS MANAGEMENT LIMITED Full timeKey tasks and responsibilities: - Assist managing a team of front of house staff including scheduling, training, and general supervision - Assist overseeing that all opening and closing duties of the Caf are completed correctly and that cleanliness and maintenance are maintained - Responsible for daily deposits, and the correct operation of the POS...
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Rydges Wellington
4 months ago
New Zealand Rydges Full timeFront Office | Listed 14 June Rydges Wellington - Assistant Front Office Manager Location - New ZealandWork type - Full timeBrand - Rydges- About EVT- When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new...
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Duty Manager
1 month ago
New Plymouth, New Zealand Big Dreams Nz Limited Full timeThe Duty Manager oversees bar operations, focusing on customer service, staff management, inventory, and compliance with health and safety regulations, while driving sales and maintaining a positive environment.**Key Responsibilities:**1. Operations: Manage daily operations, inventory, and compliance.2. Staff: Recruit, train, schedule, and supervise staff.3....
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Duty Manager
1 month ago
New Plymouth, New Zealand Big Dreams Nz Limited Full timeThe Duty Manager oversees bar operations, focusing on customer service, staff management, inventory, and compliance with health and safety regulations, while driving sales and maintaining a positive environment. **Key Responsibilities:** 1. Operations: Manage daily operations, inventory, and compliance. 2. Staff: Recruit, train, schedule, and supervise...
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Front Loader Operator
4 months ago
New Plymouth, New Zealand OneStaff Full timeOneStaff New Plymouth is the leading supplier of temporary and permanent staff to a number of industrial based clients in the Taranaki region. Established in 1995 our client is a leader in waste minimization and resource recovery. With their recycling plant located locally here in New Plymouth, we are looking for an all rounder who can operate the front...
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Front of House
5 months ago
New Zealand Napier Bars Group Full timeWith three premises now & a new development underway we have many different positions on offer. Currently we have The Station Bar & Bistro / The Duke of Gloucester / The Station Bar & Bistro. Seeking, Duty Managers, Mixologist, Front of House/Baristas / Mixologist. Must be able to demonstrate relevant hospitality experience. The successful applicants will...
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Duty Manager
4 months ago
New Plymouth, New Zealand Arborio 2003 Limited Full timeWe are after an experienced Duty Manager who can run a busy floor and bar to join the crew. You will be managing up to 10 wait/bar staff with the focus being service! Arborio is a high profile waterfront restaurant. From your past experience you will know how an exciting, vibrant & profitable F&B operation operates. Training, staff management and sound cost...