Ms Engineer

7 days ago

Wellington, New Zealand Cgr Services Full time

Job Description
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.
Our workplace embraces diversity and inclusion; it's a place where you can grow, belong and thrive.
About the Role MS Engineer (L3) is responsible for ensuring client's IT infrastructure and systems. The primary role is to prepare software applications for efficient and error-free deployment within an organization's IT infrastructure.
You are responsible for creating installation packages that encapsulate all the necessary files, configurations, and dependencies required for the application to function seamlessly on end-user machines. You meticulously assess compatibility with various operating systems and configurations, conducting rigorous testing to identify and resolve any issues, conflicts, or errors that might arise during installation.
Additionally, application packagers play a vital role in maintaining clear and comprehensive documentation, including installation guides and configuration instructions, which aids end-users and IT support teams in the deployment process and troubleshooting efforts.
By ensuring the correct packaging and distribution of software, application packagers contribute to the stability and security of the organization's IT environment while enabling end-users to access and utilize essential software applications efficiently.
What you'll be doing We are looking for a MS Engineer (L3) to join our team in Wellington.
You have sound technical knowledge of software and scripting languages to resolve complex packaging and installation issues while maintaining NTT's packaging standard.
Key Roles and Responsibilities: Software installation packages for various applications, ensuring they are compatible with the organization's operating systems, deployment tools, and security compliance.Test, identify and resolve compatibility issues, conflicts, or errors. Verify that software installations are successful, and applications function correctly.Develop clear and comprehensive documentation for packaged applications, including installation guides, release notes, and configuration instructions.Plan and execute software deployments. Ensure that deployment processes are efficient, minimize disruptions, and adhere to best practices.Manage version control for packaged applications to track changes, updates, and patches.Follow industry standards and best practices for software packaging, such as MSI packaging guidelines, to ensure consistency and compatibility across applications.Provide regular reports and updates on packaging projects' status and progress to management and relevant teams.Strong problem-solving skills to identify and address packaging challenges and complexities effectively.Perform operational/packaging tasks and resolve issues as agreed with clients in a timely manner and within agreed SLA.Identify problems and errors before they impact a client's service.Proactively update and upgrade applications in client environment and manage work queues.Proficiency in scripting languages like PowerShell or batch scripting is required. Automate repetitive packaging and deployment tasks, improving efficiency and consistency.Knowledge, Skills and Attributes: Attention to detail.Ability to communicate/collaborate effectively with other IT professionals, application owners, and end-users.Ability to communicate and work across different cultures and social groups.Ability to plan activities and projects well in advance, taking into account possible changing circumstances.Ability to maintain a positive outlook at work.Ability to work well in a pressurized environment.Minimum Experiences: 2-4 years of application packaging experience.Experience using deployment tools such as SCCM/Intune.Experience working with group policies, Intune policies, certificates, database, and license configurations.Experience using packaging tools like PACESuite, Event Viewer, MSI Verbose Logging, ProcMon, Dependency Walker, AppCompat Toolkit, application profiling tools, 3rd party troubleshooting tools, and remote debugging tools.Experience using Microsoft Entra ID, Intune.Experience supporting Windows 10 & 11 environment.Familiar with Microsoft Defender.Familiar with virtualization tools like App-V, ThinApp, Microsoft Azure AVD.Familiar using GitLab for automation and scripting.Familiar with ticketing tools, preferably Service Now.Familiar with Office 365 and Exchange Online.Familiar with PatchMyPC is an advantage.Knowledge in MAC application packaging, Microsoft Defender policies, and DevOps is a bonus.Excellent communication skills and ability to communicate technical information to clients.Minimum Qualification and Advantageous Certifications: Diploma, degree, or relevant qualification in IT/Computing/Networking (or demonstrated equivalent work experience).Relevant application packaging and deployment certifications, ITIL certification, Intune and Azure certifications.Additional Note: Be eligible to work in NZ (have current NZ work visa, residency, or be a citizen).
Workplace type: Hybrid Working
About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity.
We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
Join our growing global team and accelerate your career with us. Apply today.

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