Ms Engineer
2 weeks ago
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.
**Your day at NTT DATA**
About the Role
MS Engineer (L3) is responsible for to ensure client’s IT infrastructure and systems
**What you'll be doing**
**Working at NTT**
We are looking for a MS Engineer (L3) to join our team in Wellington.
You have sound technical knowledge of software, scripting languages to resolve complex packaging and installation issues while maintaining NTT’s packaging standard.
**Key Roles and Responsibilities**:
- Plan and execute software deployments. Ensure that deployment processes are efficient, minimize disruptions, and adhere to best practices.
- Provide regular reports and updates on packaging projects' status and progress to management and relevant teams.
- Strong problem-solving skills to identify and address packaging challenges and complexities effectively.
- Perform operational/packaging tasks and resolve issues as agreed with Clients in a timely manner and within agreed SLA.
- Identify problems and errors before they impact a client’s service.
- Proficiency in scripting languages like PowerShell or batch scripting is required. Automate repetitive packaging and deployment tasks, improving efficiency and consistency.
**Knowledge, Skills and Attributes**:
- Attention to details.
- Ability to communicate and work across different cultures and social groups.
- Ability to plans activities and projects well in advance, and takes into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
**Minimum Experiences**:
- Experience using deployment tools such as SCCM/Intune.
- Experience working with group policies, Intune policies, certificates, database and license configurations.
- Experience using packaging tools like PACESuite, Event Viewer, MSI Verbose Logging, ProcMon, Dependency Walker, AppCompat Toolkit, Application profiling tools, 3rd party troubleshooting tools and remote debugging tools.
- Experience using Microsoft Entra ID, Intune.
- Experience supporting Windows 10 & 11 environment.
- Familiar with Microsoft Defender.
- Familiar with on Virtualization tool like App-V, ThinApp, Microsoft Azure AVD.
- Familiar using GitLab for automation and scripting.
- Familiar in ticketing tools preferably Service Now.
- Familiar with Office 365 and Exchange Online.
- Familiar with PatchMyPC is an advantage.
- Knowledge in MAC Application packaging, Microsoft Defender policies, DevOps is a bonus.
- Excellent communication skills and ability to communicate technical information to clients.
**Minimum Quali**fi**cation and Advantageous Certi**fi**cations**:
- Diploma, degree or relevant qualification in IT/Computing/Networking (or demonstrated equivalent work experience).
- Relevant Application packaging and deployment certifications, ITIL certification, Intune and Azure certifications.
**Additional Note**:
Be eligible to work in NZ (have current NZ work visa, residency or be citizen).
**Workplace type**:
Hybrid Working
**About NTT DATA**
**Equal Opportunity Employer
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