Customer Delivery Manager
2 months ago
Job Description:DXC Technology - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT services that move the world. DXC.comThe DXC Practice for Oracle is the largest independent provider of Oracle consulting and managed services in Australia and New Zealand. DXC provides dynamic technology leadership in delivering Oracle Cloud solutions, with a full continuum of services around Oracle's integrated suite of applications, platform services, and engineered systems.Due to current growth opportunities, we are looking for an experienced Customer Delivery Manager in our Customer Services Team. You will be responsible for the effective delivery of DXC Oracle services to our strategic clients, and as such will perform all aspects of service delivery management, account management, and project delivery.Key ResponsibilitiesEstablish broad relationships within the client up to C-LevelAttend the client site regularly and contribute to customer's IT strategy as appropriateAttend and contribute to regular service review meetings, CAB/Release meetings and planning sessionsProvide regular reporting and client liaisonEnsure (and report) customer satisfactionManage the delivery of contracted services and ad-hoc consulting servicesEnsure that delivery exceeds client expectations in terms of timeliness, coverage, and qualityEnsure DXC Oracle's revenue and margin targets are achievedBe responsible for the Quality Assurance of all delivered servicesContinually improve and align services to ensure they add genuine valueWork closely with all facets of the business including delivery, project management, support and sales to constantly strive for superior outcomes for our customerKey Skills RequiredTo be successful in this position you will possess many of the following attributes:Extensive experience in service delivery or account management within enterprise accountsStrong commercial acumen and negotiation experienceStrong understanding and execution of the ITIL concepts and foundationsFamiliarity with technology, including databases or ERP applications, is an advantageProven experience in business relationship management and delivery managementExcellent verbal and written communications skillsStrong networking abilities and relationship management up to C-LevelDemonstrated ability to manage difficult situations, staff and clientsAbility to work within a team environment, providing leadership and guidanceAbility to act as the escalation point for the client and the teamAttention to detail and a constant quality focusSelf-motivated, with the ability to prioritize and multi-taskQualifications RequiredITIL V4 Foundation and AdvancedPRINCE2 Foundation and PractitionerAgile/Scrum-master qualificationsIndustry aligned degreeDXC Culture & BenefitsDXC Technology is dedicated to 'putting its people first'. We offer competitive remuneration; benefits, training and career opportunities and a culture that demonstrates our employees are our priority.
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Customer Delivery Manager
2 weeks ago
Wellington, New Zealand Dxc Technology Full timeJob Description: DXC Technology - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT services that move the...
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Customer Delivery Manager
2 months ago
Wellington City, New Zealand DXC Technology Full timeAs part of DXC Technology, we offer speed and agility with thought leadership on a global scale. This allows us to design and deliver innovative market-leading solutions that enable clients to transform their businesses and the broader market. Oracle has globally recognised DXC’s expertise and skills by accrediting us as an Oracle Platinum Partner, Oracle...
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Gcp Data Engineer
1 day ago
Wellington City, New Zealand Delivery Centric Technologies Full timeIf you've got a passion to innovate, succeed as part of a great team, and looking for the next step in your career, we'd welcome you to apply! **Job Title: GCP Data Engineer** **Location: Wellington, New Zealand** **Employment type: Permanent** **About Delivery Centric**: **Delivery Centric** is a **customer focused, technology solutions provider** for...
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Customer Delivery Analyst
7 months ago
Wellington City, New Zealand Xero Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...
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Service Delivery Manager
4 weeks ago
Wellington, New Zealand Vodafone New Zealand Limited Full timeAt One New Zealand, our purpose is to unlock the magic of technology to create an awesome Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders. As a Service Delivery Manager, you will build strong service relationships, ensuring seamless alignment between One NZ, customers,...
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Service Delivery Manager
1 month ago
Wellington, New Zealand Vodafone New Zealand Limited Full timeAt One New Zealand, our purpose is to unlock the magic of technology to create an awesome Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders.As a Service Delivery Manager, you will build strong service relationships, ensuring seamless alignment between One NZ, customers, and...
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Technical Delivery Manager
8 months ago
Wellington City, New Zealand Datacom Full timeOur team Tis is an excellent opportunity, joining an incredible team of peers with a chance to take your career to new heights! You will be part of our extensive Service Management Practice who support each other working collaboratively across locations to achieve the best outcomes for our customers. About the Role Technical Delivery Manager is responsible...
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Delivery Manager
1 day ago
Wellington City, New Zealand Talent Army Full timeSalary + ESOP - Wellington-based - AI/ML SaaS **Role**: As the Delivery Manager, you will be focusing on customer onboarding priorities and the work of the data science team that delivers this. This role is the joiner between their customer service, data science and platform teams. Externally you will work with clients who need them to deliver machine...
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Service Delivery Manager
4 weeks ago
Wellington, New Zealand Vodafone New Zealand Limited Full timeAt One New Zealand, our purpose is to unlock the magic of technology to create an awesome Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders. As a Service Delivery Manager, you will build strong service relationships, ensuring seamless alignment between One NZ, customers,...
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Service Delivery Manager
4 weeks ago
Wellington, New Zealand Vodafone New Zealand Limited Full timeSelect how often (in days) to receive an alert: At One New Zealand, our purpose is to unlock the magic of technology to create an awesome Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders. We are delighted to announce that we have been awarded a #2 ranking in Randstad’s...
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Service Delivery Manager
4 weeks ago
Wellington, New Zealand Vodafone New Zealand Limited Full timeSelect how often (in days) to receive an alert:At One New Zealand, our purpose is to unlock the magic of technology to create an awesome Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders.We are delighted to announce that we have been awarded a #2 ranking in Randstad's Most...
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Service Delivery Manager
4 weeks ago
Wellington, New Zealand Vodafone New Zealand Limited Full timeSelect how often (in days) to receive an alert:At One New Zealand, our purpose is to unlock the magic of technology to create an awesome Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders.We are delighted to announce that we have been awarded a #2 ranking in Randstad's Most...
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Service Delivery Manager
4 weeks ago
Wellington, New Zealand Vodafone New Zealand Limited Full timeSelect how often (in days) to receive an alert: At One New Zealand, our purpose is to unlock the magic of technology to create an awesome Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders. We are delighted to announce that we have been awarded a #2 ranking in Randstad’s...
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Project Delivery Manager
2 weeks ago
Wellington, New Zealand New Zealand Government Full timeProject Delivery Manager at NZ Police, WellingtonNew Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.Project...
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Service Delivery Manager
8 months ago
Wellington City, New Zealand Talent Group Full timeWe are looking for a Service Delivery Manager to manage end-to-end processes on a major account. As SDM you will be responsible for delivering across several Service Management disciplines, including Incident, Problem, Change, Release and Deployment, Capacity and Availability. You will be responsible for maintaining an appropriate Plan, along with the...
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Project Delivery Manager
2 weeks ago
Wellington, New Zealand New Zealand Government Full timeProject Delivery Manager at NZ Police, WellingtonNew Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.Project...
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Service Delivery Manager
2 weeks ago
Wellington, New Zealand Dxc Technology Full timeDXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages...
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Service Delivery Manager
1 month ago
Wellington, New Zealand DXC Technology Full timeJob Description: DXC Technology (NYSE: DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak...
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Service Delivery Manager
1 month ago
Wellington, New Zealand Dxc Technology Full timeJob Description:DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak...
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Service Delivery Manager
2 weeks ago
Wellington, New Zealand DXC Technology Full timeDXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple...
