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Personal Banking Associate
1 week ago
Personal Banking Associate - Bathurst (Future Opportunity)Apply remote type: On Site
Locations: Bathurst, New Brunswick
Time type: Part time
Posted on: Posted 3 Days Ago
Time left to apply: End Date: January 31, 2025 (11 days left to apply)
Job requisition id: R_1393878
Work Location: Bathurst, New Brunswick, Canada
Hours: 18.75
Line of Business: Personal & Commercial Banking
Pay Details: $22.45 - $29.97 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues.
Growth opportunities and skill development are defining features of the colleague experience at TD.
Job Description: Department Overview: At TD Canada Trust, we are the frontline of TD Bank.
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers.
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
In this role, a typical day may look like: Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters.Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking.Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management.Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence.Participate in the timely and accurate completion of business processes and procedures.Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics.Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives.Job Requirements: High School diploma and/or 1+ years of relevant experience.Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months.Post-Secondary or Undergraduate degree (in related field) preferred.Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet.Knowledge of banking solutions and processes to advise customers.A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills.A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities.A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner.Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.
Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.
Our Total Rewards Package: Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.
Additional Information: We're delighted that you're considering building a career with TD.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes.
Colleague Development: If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed.
Training & Onboarding: We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process: We'll reach out to candidates of interest to schedule an interview.
Accommodation: Your accessibility is important to us.
Please let us know if you'd like accommodations to help us remove barriers.
Our Commitment to Diversity, Equity, and Inclusion: At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work.
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