Customer Service Employee
2 days ago
Join our Hastings team & showcase your excellent customer relationships.
Vehicle/transport industry experience preferable.
Job Responsibilities Life at ScaniaFrom small beginnings in Sweden over 130 years ago, we're excited to say that Scania today, is one of the world's most recognised and respected commercial vehicle brands.Our focus is on sustainable transport solutions, and here at Scania New Zealand, we work together as a team to come up with solutions, tailor-made for our challenging New Zealand roads.We offer a dynamic and fun work environment, with a friendly, family culture.
Our people are innovative, determined, and share team spirit.
They ask questions like "why?"
or "what if?"
and go beyond what's easy or expected.
In return, we are strong on coaching and personal development, which allows people to grow within the company.Now's a great time to come on board Scania NZ, as we pioneer an exciting new era in transportation, made for New Zealand.What you will doWorking for Scania is not just about the job.
It is about you too.
Our people are our strength.Based in Hastings, part of the Aftersales Team, you will work closely with the Service Team to ensure customers needs and expectations are achieved throughout their Scania experience.This will be achieved byExceptional communications with external and internal customers, written and verbal, to schedule vehicles and provide updatesManaging and ensuring accuracy of all documentationCreating work orders, allocating work to the workshop and invoicingWho you areYour excellent communication and interpersonal skills will help you to drive positive business outcomes.You will haveStrong verbal and written communication skillsEffective problem solving, negotiating and influencing skillsStrong abilities in time management, organisation and administrationAbility to think on your feet and show initiativePrevious experience in a similar role in the automotive industry (preferred)What we can offer youEligibility for an annual company bonus schemeSubsidised Medical InsuranceA dynamic and inclusive work culture - be part of a great team environmentBe part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainabilityA company that is growing with potential for career progressionTo apply"Apply now" and submit your CV.
If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company.You need to have full New Zealand working rights to apply for this role.Formal offer of employment is subject to standard pre-employment checks including medical and other background checks.As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.
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