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Customer Service Associate

7 days ago

Hastings, Hawke's Bay, New Zealand Torpedo7 Fitness Ltd Full time

**Job Summary**

Torpedo7 Fitness Ltd is seeking a Sales Assistant to join our team at our Napier Store. The successful candidate will work 27 hours per week with the following shifts: Monday (10:00am - 17:30pm), Thursday (12:00pm - 17:30pm), Friday (12:00pm - 17:30pm), Saturday (12:00pm - 17:30pm), and Sunday (12:00pm - 17:30pm).

Key Accountabilities

  • Ensure outstanding customer service by addressing customer queries, resolving issues promptly, and maintaining a positive attitude.
  • Contribute to efficient store operations by accurately processing transactions, managing inventory, and creating visually appealing product displays.
  • Develop strong relationships with colleagues to ensure seamless collaboration and optimize productivity during busy periods.
  • Apply effective communication skills to engage with customers and colleagues in a professional, friendly manner.

Essential Requirements

  • A genuine enthusiasm for the outdoors.
  • Excellent communication skills, with a talent for handling customer inquiries and feedback effectively.
  • The ability to maintain a high level of physical stamina and agility in a dynamic retail environment.
  • Flexibility to adapt to changing priorities and work multiple shifts as needed.

What You'll Love About This Role

Every day, you'll have the chance to connect with nature, inspire others, and help customers prepare for their next adventure. Join our team of outdoor enthusiasts and be part of a dynamic environment that values passion, teamwork, and delivering exceptional customer experiences.