Customer Service Representative

2 days ago


Hastings, Hawke's Bay, New Zealand Avis Budget Group International Full time

About Avis Budget Group

We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar and more.

Salary: $24.74 per hour, plus increase your earnings with our sales incentive scheme.

The Role

As a Rental Operations Agent, you will be involved in all aspects of our business. This varied role covers both our front and back of house operations.

You will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings. You will also be inspecting vehicles for damages and maintenance issues, driving and parking our cars, as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers.

Requirements

  • Full, clean, valid class 1 driver's licence is essential for this role.
  • Previous experience within retail, hospitality, customer service or similar roles.
  • Ability to work in a fast-paced environment while delivering exceptional customer service.
  • Comfortable learning and using various computer systems to accurately input rental information (training will be provided).
  • Ability to follow procedures and adhere to company guidelines and standards.

What's on offer:

  • Uniform and parking provided.
  • Wellbeing programme including life insurance, discounted health insurance and superannuation options.
  • Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.
  • Full training provided to help you achieve your goals & reach your potential.


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