Case Manager

2 weeks ago

Auckland, Auckland, New Zealand Ministry Of Social Development Full time

About us The Ministry of Social Development is a people-centred organisation.
We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve.
We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Case Manager | Kaituitui | HelensvilleSalary: (B04) starting from $68,660.00 - $83,003.00 Full-time, Permanent Roles Hours: Monday to Friday, 8:30am – 5:00pm   We are seeking a Case Manager to join our team in the Helensville Service Centre.
The focus of this role is to help support people into employment, emergency housing, tenancy reviews, social housing assessments, administer hardship grants and other financial assistance as required.
What you'll be doing | He aha tau e mahi ana  We are looking for people who can work in a fast paced, pressured environment and have the confidence to make good, considered decisions.
You have strong people skills and be able to negotiate outcomes.
Empathy, conscientiousness and problem-solving are some of your key strengths.
We are a busy team, and it is essential that you are prepared to work hard, be a great team player and be passionate about helping members of our community.
If you are dependable to the core and have the grit and tenacity to show up and work hard even when the going is tough, this could be the role for you.
What you'll need to succeed | Ko nga mea ka hiahiatia e koe kia angitu  Work independently and collaboratively with other team members to assess client needs and develop personalized support plans Provide case management support, advice, and guidance to clients in a timely, professional, and empathetic manner Manage a caseload of clients and maintain accurate records of client interactions and progress Conduct interviews with clients, employers, and other stakeholders to identify barriers to employment and develop strategies to overcome them Monitor client progress and make adjustments to support plans as necessary Navigate various computer systems to record and manage client information Maintain up-to-date knowledge of relevant legislation and policies  If you are passionate about making a difference in the lives of people's and have the right skills and experience required for this role, we encourage you to apply.
Position Descriptionhttp:// range: $68,660.00 - $83,003.00Based on knowledge, skills and relevant work experience.
Me Pehea te Tono | How to Apply To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
In your cover letter, it's important to address the following points: 1:    Please introduce yourself and tell us why you believe you are the right person for the Case Manager role.
What relevant skills and experiences do you have that would enable you to make a positive impact in this position?
(Response maximum 1500 characters) 2:    Manaakitanga means the process of showing respect, generosity and care for the people who use services, their whanau and communities.
In Te Ao Maori, manaakitanga emphasizes the importance of providing care and support to individuals within the community.
Can you provide an example of how you might apply manaakitanga as a case manager?
(Response maximum 1500 characters) Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online.
If this is not possible or if you have any queries, please contact ****** Internal MSD Employees – please apply through your myHR portal at work.
This will ensure that your myHR employee profile is visible as internal candidate.
Closing date: Thursday 17th April 2025     Joining usJoining MSD means being part of a whanau that celebrates the diversity each individual represents.
We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment.
We work together to make a difference for communities while doing the right thing with integrity.
We are a Treaty partner committed to strengthening relationships with Maori, Hapu, Iwi and communities to realise their own potential and aspirations.If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.

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