Equipier Banquet/Mini Bar

2 weeks ago


Auckland, New Zealand Accor Hotels Full time

Description de l'entreprise

Saisissez la magnifique opportunité de rejoindre l'équipe d'un hôtel Luxury lifestyle 5 étoiles unique en son genre. Le Mondrian Bordeaux a été construit autour d'un bâtiment du 19ème siècle et entièrement designé par Philippe Starck.
Vous ferez partie d'une marque et d'un groupe en pleine expansion dans le Monde entier. Mondrian est plus qu'un hôtel : c'est une façon de voyager...
Un conte de fées moderne et culturel.

Description du poste

Mettre en place les espaces séminaires selon les critères de l'hôtel ;Participer aux réunions commerciales hebdomadaires permettant de prendre connaissance de l'activité séminaire ;Ranger les salles de séminaire et manutention de mobilier ;Effectuer la vérification et le remplissage des mini-bars des chambres de l'hôtel pendant la journée ;Nettoyer l'intérieur et l'extérieur des mini-bars le cas échéant ;Mise en chambre des accueils clients;Évaluer la satisfaction et répondre rapidement aux demandes et aux questions des clients;Effectuer un inventaire des produits consommés afin de les ajouter à la facture finale;Signaler les éléments nécessitant un entretien ;Suivre les procédures et les normes de l'hôtel pour garantir la qualité du service et des produits proposés ;Effectuer le room-service si cela est demandé par votre hiérarchie ;Faire preuve de polyvalence pour réaliser des tâches au niveau du Restaurant.Qualifications
Vous avez idéalement une première expérience de l'accueil client et vous êtes motivé(e) pour apprendre les métiers de la restauration. Rejoignez une équipe de professionnel(le)s passionné(e)s qui saura vous faire évoluer.
Votre anglais est de très bon niveau à l'oral pour accueillir une clientèle venant du monde entier.
Vous avez le sens du service au client et savez faire preuve de discrétion.

Valeurs

Tell it like it is - Authentique, honnête, franc, sincère, vraiHave fun and make friends - Fun, dynamique, fantasque, optimiste, décontractéI've got your back - Fiable, responsable, impliqué, vous tenez vos promesses, vous allez jusqu'au bout de vos actionsPlay to win - Original, avant-gardiste, pense "hors des sentiers battus" ; ouvert à de nouvelles possibilités, uniqueRight here, right now - Attentif, orienté détails et client, concentré, dans l'action, précisJe suis intéressé(e)

#J-18808-Ljbffr


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