Sales And Implementation Consultant
3 weeks ago
Add expected salary to your profile for insights.Our vision is frictionless technology for happier, healthier humans. This means we strive for frictionless experiences for end-users, our customers, and our team (that could be you).We're here to shake things up, think big, and deliver quality products that drive change. Collaboration is at the core of what we do; we love to work closely with our partners from a range of sectors, including many in the health industry.We're located in Otautahi Christchurch and we're looking for an Implementation and Sales Consultant to join our tight-knit team. It's tricky to write a job description that speaks 100% to everyone, so even if you're not sure this role is for you - send in an application anyway and let us know which parts sound like you (or sound less like you).We're the team behind Centrik, Aotearoa's fastest growing patient portal.At Webtools we build, deliver, and support Centrik - a technology platform that powers New Zealand's fastest growing patient portal apps, empowering patients to view their health information and access healthcare services. Centrik's apps are used by General Practices and patients across the country, providing a frictionless experience for patients to engage with their healthcare provider.We pride ourselves on listening closely to our customers and end-users and we're constantly releasing new features to make their life easier.So what's the role?As our Implementation and Sales Consultant you'll be engaging directly with our customers. You'll be responsible for their journey from first contact with us, through to implementing and launching Centrik at their practice.You'll feel at ease speaking directly with potential customers and be comfortable demonstrating how our Centrik solution can benefit them and their patients. Working closely with customers to understand their challenges, you'll use your product knowledge to find creative ways to solve problems and ensure their account is configured correctly to meet their business needs.Working with our Product team, you'll capture insights and feedback from customers and be part of a team regularly delivering new features and enhancements.Supporting you in this role will be a cross-functional team made up of the Chief Growth Officer, Marketing, Support, Product Management, and Product Development.This is a 12 month fixed-term contract to cover maternity leave.Here's how we would describe youA natural connector who thrives on building strong relationships with our customers, from that first hello onwards.Passionate about the role technology plays in improving people's lives, ideally with experience of solutions used in primary care.You enjoy learning how software and systems work and have experience in a role supporting, selling, or implementing software.Skilled at capturing the vision of our product and sharing it with customers to help build brand awareness and generate excitement.You're able to stay connected with current customers, making sure they're well supported with regular touch points.An empathetic problem solver with the ability to understand client challenges.Approachable and adaptable, comfortable demonstrating our tech to customers whether on the phone, in person, or online.A self-starter who can manage multiple projects at one time.Ability to communicate complex and technical ideas in a simple manner.Be a motivated team player and willing to try new things.You'll stand out from the crowd if…You have experience in primary care such as a Practice Manager, administrator, receptionist, or systems support.And finally, to sweeten the deal…We have a fun, motivating and connected company culture.There are flexible working opportunities (WFH etc.).You'll get an annual professional development budget.Co-working environment with regular social events.One last thingThe application form will include these questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have in an Implementation or other similar role?What's your expected annual salary?How do your skills match this job?Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as an Implementation Consultant?What's your expected annual base salary?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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