Assistant Manager Of Ecommerce

1 week ago

Auckland, New Zealand Hyvee Full time

Assistant Manager of Ecommerce

Apply

Locations: Omaha #10, N 156 St, Omaha, NE

Time Type: Full time

Posted on: Posted 2 Days Ago

Time Left to Apply: End Date: December 7, 2024 (26 days left to apply)

Job Requisition ID: R160883

At Hy-Vee, our people are our strength. We promise "a helpful smile in every aisle," and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Assistant Manager, eCommerce
Department: General

FLSA: Exempt

General Function: The Assistant Manager, eCommerce oversees the planning, implementation, staffing, and tracking for the fulfillment and delivery of the store's eCommerce orders including pickup and delivery experience for all departments. eCommerce includes anything sold online for pickup or delivery for Aisles Online, food service, Pharmacy, MTO (bakery, deli, produce, catering, food service), and third-party marketplace.

Core Competencies: Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations: Accountable and Reports to: District Store Director and Store Manager

Positions that Report to you: Aisles Online Manager (dual reporting for other departments filling eCommerce orders)

Primary Duties and Responsibilities: Universal Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions. Smiles and greets customers in a friendly manner. Assists customers by escorting them to the products they're looking for, securing products that are out of reach, and loading or unloading heavy items. Answers the telephone and emails promptly and provides friendly, helpful service to customers. Ensures smooth operation of all departments' order fulfillment processes. Reviews orders for accuracy and assesses out of stocks and order cancellations. Ensures Customer Care emails, survey complaints, and other customer issues are appropriately handled. Continually monitors incoming online orders to ensure prompt, on-time fulfillment. Adheres to all food safety guidelines. Maintains communication and relationship with eCommerce Supervisor and other department supervisors. Responsible for labor standards and scheduling based on unit-based scheduling and projected orders. Ensures communication with customers on substitutions and order modification edits. Aisles Online Ensures Red Line calls and inquiries for Aisles Online are being answered and handled appropriately. Responsible for oversite and policy adherence for product location. Ensures proper audit processes and training is in place for orders shopped by third-party services. Food Service and Fast & Fresh Ensures Red Line calls and inquiries for Food Service are answered and handled appropriately. Ensures appropriate menu items are available. Establishes processes, provides training, and completes random audits for food service orders. Made to Order (MTO) Manages and trains users on the MTO system. Monitors incoming orders with made to order items. Third Party Marketplaces (TPM) Understands TPM availability at respective store. Ensures all Checkout attendants are trained to handle TPM orders appropriately. Secondary Duties and Responsibilities: Performs other job-related duties and special projects as required. Assists in training new employees. Reports to work when scheduled and on time. Knowledge, Skills, Abilities and Worker Characteristics: Commitment to the Hy-Vee Mission. Good verbal and written communication skills. Strong interpersonal skills. Ability to identify problems and develop solutions. Ability to interact with basic computer systems. Education and Experience: High School Diploma or equivalent preferred. Must be skilled in computer and internet usage. Supervisory Responsibilities (Direct Reports): Instructing, assigning, reviewing, and planning the work of others. Physical Requirements: Visual requirements include the ability to see detail at near range with or without correction. Must be physically able to perform sedentary work. Must possess the ability to compose original correspondence and evaluate technical data. Working Conditions: The duties of this position are mostly performed in a retail store setting. This position may be exposed to dust, noise, and temperature extremes.

Equipment Used to Perform Job: PC, modem, and printer with Windows NT, Microsoft Office, E-mail, Internet explorer software, cash registers, electronic scales, calculator, telephone, and FAX machine.

Contacts: Has daily contact with store personnel, suppliers/vendors, customers, and the public.

Confidentiality: Has access to confidential information including inventory costs, sales, and pricing.

Are you ready to smile? Apply today.

#J-18808-Ljbffr

  • Assistant Manager Of Ecommerce

    1 week ago

    Auckland, New Zealand Hyvee Full time

    Assistant Manager of EcommerceApplyLocations: Omaha #10, N 156 St, Omaha, NETime Type: Full timePosted on: Posted 2 Days AgoTime Left to Apply: End Date: December 7, 2024 (26 days left to apply)Job Requisition ID: R160883At Hy-Vee, our people are our strength. We promise "a helpful smile in every aisle," and those smiles can only come from a workforce that...

  • Lead Ecommerce Executive

    2 weeks ago

    Auckland, New Zealand Overland Footwear Full time

    Love eCommerce and digital marketing? Love shoes? We might have your dream role.Have a love of all things digital with an acute understanding of eCommerce?Want to play a pivotal role in a leading NZ fashion footwear digital team?Drive eCommerce growth and advance website performance?Do you have a passion for all things digital with a keen understanding of...

  • Lead Ecommerce Executive

    2 weeks ago

    Auckland, New Zealand Overland Footwear Full time

    Love eCommerce and digital marketing? Love shoes? We might have your dream role.Have a love of all things digital with an acute understanding of eCommerce?Want to play a pivotal role in a leading NZ fashion footwear digital team?Drive eCommerce growth and advance website performance? Do you have a passion for all things digital with a keen understanding of...

  • Lead Ecommerce Executive

    1 week ago

    Auckland, New Zealand Overland Footwear Full time

    Digital & Search Marketing (Marketing & Communications)Full timeDo you have a passion for all things digital with a keen understanding of eCommerce? Want to play a pivotal role in a leading NZ fashion footwear digital team? We are looking for a Lead eCommerce Executive to join our Support Office team in Newmarket, Auckland. If you're eager to grow your...

  • Lead Ecommerce Executive

    3 weeks ago

    Auckland City, New Zealand Overland Footwear Full time

    **_Love eCommerce and digital marketing? Love shoes? We might have your dream role._**: - **_ Have a love of all things digital with an acute understanding of eCommerce?_**: - **_ Want to play a pivotal role in a leading NZ fashion footwear digital team?_**: - **_ Drive eCommerce growth and advance website performance?_** Do you have a passion for all...

  • Ecommerce Growth Executive

    4 weeks ago

    Auckland, New Zealand Atlas Studios Full time

    About Us:Atlas Studios provides world-class eCommerce solutions for high-growth brands, and we're looking for the world's best talent. Established in 2023, we're a rapidly growing eCommerce agency delivering exceptional Shopify Plus and Klaviyo projects for high-growth clients globally. Our fundamental belief is that our success is intertwined with the...

  • Ecommerce Growth Executive

    3 weeks ago

    Auckland, New Zealand Atlas Studios Full time

    About Us:Atlas Studios provides world-class eCommerce solutions for high-growth brands, and we're looking for the world's best talent. Established in 2023, we're a rapidly growing eCommerce agency delivering exceptional Shopify Plus and Klaviyo projects for high-growth clients globally. Our fundamental belief is that our success is intertwined with the...

  • Ecommerce Growth Executive

    3 weeks ago

    Auckland, New Zealand Atlas Studios Full time

    About Us: Atlas Studios provides world-class eCommerce solutions for high-growth brands, and we're looking for the world's best talent.Established in 2023, we're a rapidly growing eCommerce agency delivering exceptional Shopify Plus and Klaviyo projects for high-growth clients globally.Our fundamental belief is that our success is intertwined with the...

  • Ecommerce Growth Executive

    4 weeks ago

    Auckland, New Zealand Atlas Studios Full time

    About Us:Atlas Studios provides world-class eCommerce solutions for high-growth brands, and we're looking for the world's best talent. Established in 2023, we're a rapidly growing eCommerce agency delivering exceptional Shopify Plus and Klaviyo projects for high-growth clients globally. Our fundamental belief is that our success is intertwined with the...

  • Ecommerce Growth Executive

    3 weeks ago

    Auckland, New Zealand Atlas Studios Full time

    About Us: Atlas Studios provides world-class eCommerce solutions for high-growth brands, and we're looking for the world's best talent.Established in 2023, we're a rapidly growing eCommerce agency delivering exceptional Shopify Plus and Klaviyo projects for high-growth clients globally.Our fundamental belief is that our success is intertwined with the...

  • Ecommerce Manager

    3 months ago

    Auckland City, New Zealand Superette Full time

    Are you a digital dynamo with a passion for eCommerce? If so we want you to lead our eCommerce strategy and take our online presence to the next level! Our vision has always been to redefine the concept of luxury living, both in fashion and lifestyle. From day dot, we’ve always been about delivering exceptional products to delight our customer. **About...

  • Ecommerce Product Owner

    5 days ago

    Auckland, New Zealand Briscoe Group Full time

    Product Management & Development (Information & Communication Technology)Contract/TempAre you ready to lead the future of ecommerce? Join our dynamic team as Ecommerce Product Owner to lead the charge in implementing a new digital marketing platform!In this role, you will be responsible for the successful delivery of the Marketplacer project, including the...

  • Ecommerce Growth Executive

    3 weeks ago

    Auckland, New Zealand Atlas Studios Full time

    About Us: Atlas Studios provides world-class eCommerce solutions for high-growth brands, and we're looking for the world's best talent. Established in 2023, we're a rapidly growing eCommerce agency delivering exceptional Shopify Plus and Klaviyo projects for high-growth clients globally. Our fundamental belief is that our success is intertwined with the...

  • Ecommerce Product Owner

    2 days ago

    Auckland, New Zealand Briscoe Group Limited Full time

    Are you ready to lead the future of ecommerce? Join our dynamic team as Ecommerce Product Owner to lead the charge in implementing a new digital marketing platform!In this role, you will be responsible for the successful delivery of the Marketplacer project, including the setup of all platform functions and the onboarding of all current and new suppliers...

  • Senior Ecommerce Specialist, Emerging Brands, Aunz

    3 weeks ago

    Auckland, New Zealand Icebreaker New Zealand Full time

    Own and lead the commercial performance and business operations of the Australia and New Zealand ecommerce marketplaces (ecommerce website, third-party marketplaces and digital online wholesale partners) in region by aligning cross-functional regional and global activities to achieve step changes in growth and profitability through a direct-to-consumer and...

  • Senior Ecommerce Specialist, Emerging Brands, Aunz

    1 month ago

    Auckland, New Zealand Icebreaker New Zealand Full time

    Own and lead the commercial performance and business operations of the Australia and New Zealand ecommerce marketplaces (ecommerce website, third-party marketplaces and digital online wholesale partners) in region by aligning cross-functional regional and global activities to achieve step changes in growth and profitability through a direct-to-consumer and...

  • Senior Business Analyst

    3 weeks ago

    Auckland, New Zealand My Food Bag Full time

    Senior Business Analyst - eCommerce Capability At My Food Bag, we're passionate about helping Aotearoa New Zealand eat and live well. As the country's longest-standing meal kit provider, we deliver thousands of bags filled with nutritious, locally sourced ingredients and easy-to-follow recipes to families across New Zealand every week. About the role: This...

  • Ecommerce Co-ordinator

    5 months ago

    Auckland City, New Zealand Bendon Group Full time

    Bendon Group is seeking an eCommerce CoOrdinator to join our Auckland support office in Airport Oaks At Bendon Lingerie, we have a rich legacy of empowering women for over 76 years. Our origin, rooted in innovative designs that prioritised comfort and fit, continues to guide our mission: creating, educating, and providing women with beautiful, contemporary...

  • Senior Business Analyst

    3 weeks ago

    Auckland, New Zealand My Food Bag Full time

    Senior Business Analyst - eCommerce Capability At My Food Bag, we're passionate about helping Aotearoa New Zealand eat and live well. As the country's longest-standing meal kit provider, we deliver thousands of bags filled with nutritious, locally sourced ingredients and easy-to-follow recipes to families across New Zealand every week.About the role:This...

  • Senior Business Analyst

    3 weeks ago

    Auckland, New Zealand My Food Bag Full time

    About Us: At My Food Bag, we're passionate about helping Aotearoa New Zealand eat and live well. As the country's longest-standing meal kit provider, we deliver thousands of bags filled with nutritious, locally sourced ingredients and easy-to-follow recipes to families across New Zealand every week.About the role: This role is responsible for the ongoing...