Team Lead, End User Services

1 month ago


Auckland, New Zealand Reserve Bank Of New Zealand Full time

Team Lead, End User Services Apply locations: Auckland Time type: Full time Posted on: Posted 4 Days Ago Time left to apply: End Date: October 28, 2024 (11 days left to apply) Job requisition id: JR101122 Key Technical leadership position 5 weeks annual leave, plus flexi leave Permanent role, Auckland based. Bring along your extensive knowledge and experience in providing high quality modern workspace and Service Desk support. Te turanga – The role and your impact The Team Leader End User Services leads the End User Services Engineering practice, the Service Desk team and the Application Specialist practice who are collectively responsible for the administration, configuration, and support of modern workplace for the Bank. As Team Lead – End User Services you will: Play a crucial role in the Digital Transformation at the Central Bank. Lead the End User Services Engineering practice, the Service Desk team, and the Application Specialist practice. Manage technologies including the Microsoft 365 platform, SharePoint Online, Meeting Room Technology, Teams telephony, Atlassian suite (JSM, Jira and Confluence), and all user devices (laptops, iPads, etc.). Oversee fourteen team members. O pukenga – About you To be successful you will ideally have: 8 years in a technical leadership role in delivering modern workplace and Service Desk functions. Strong academic qualifications in technology (e.g., a Computer Science or Engineering Degree). 15 years' experience delivering Microsoft technologies. Experience across a number of the following: The Microsoft 365 platform. SharePoint Online. Teams telephony. Atlassian suite (JSM, Jira, and Confluence). Managing user devices for 500+ users. Meeting room technology. Strong influencing, communication, and stakeholder management skills. Proven experience in leading, building, developing, and enabling high-performing, collaborative, inclusive, and diverse teams. The anticipated appointment range for this role is $179,547.84 to $194,510.16 (actual salary will be dependent on your skills and experience). Ko wai matou - Who we are We're kaitiaki (guardians) of New Zealand's financial ecosystem - enabling economic wellbeing and prosperity for all New Zealanders. Nga painga - What we can offer you The Reserve Bank - Te Putea Matua has so much to offer including flexible working, an inclusive workplace culture, additional leave options, a wellness package, working-from-home equipment subsidy, generous parental leave provisions, and access to numerous social, networking, and sporting activities. Me pehea te tuku tono – Interested? To find out more please review the position description here. For queries about the role please email . If the sound of this role has sparked your interest, please apply online by 27 October 2024 . Please include a cover letter with your application. #J-18808-Ljbffr



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