Medical Secretary

Dorset HealthCare University NHS Foundation TrustDorset Healthcare are looking for enthusiastic, flexible and driven individuals to provide outstanding service as an experienced Medical Secretary in our administrative team at Christchurch Community Mental Health Team.You will be fully supported by an experienced Team Leader, provided with all the training and tools needed to succeed in this role.
Regular supervision, yearly appraisals, and opportunities to be creative and share ideas are part of our ethos of continuous improvement.If you have a willingness to learn, previous secretarial experience including audio typing skills, and the ability to succeed in this role, we want to hear from you.Flexibility is essential to manage the workload of this busy Community Mental Health Team.
We ensure our Trust values are incorporated in everything we do, providing a patient-centered approach with recovery and wellbeing at the forefront of our care.The working pattern is 4 days a week from 09:00 until 17:00, with a half-hour lunch break.Main duties of the jobYou will be required to provide efficient secretarial, administrative, and reception support for the team.This includes liaising with members of the public and various professionals in primary and secondary care services.
Given the nature of this service, some patients may contact us in distress; we are looking for resilient applicants, and you will be provided with training and skills to manage this.
With a compassionate work ethos, you will thrive with the right level of support from the Team Leader.You should have a solid administrative background or be an experienced secretary, able to multi-task and manage your time effectively.An understanding of Office 365, including Outlook, Word, and Excel, is required, along with an outstanding telephone manner and excellent communication skills to deal with difficult patients.You will be organized, able to motivate yourself and your colleagues, work to deadlines, and complete tasks with high accuracy and attention to detail.You will be responsible for keeping RIO, the Trust's patient record system, up to date, following data protection and GDPR legislation.Additionally, you will provide secretarial support to the team's medics through clinical correspondence and dictation, manage onward referrals, and attend various meetings as a minute taker.Intermediate audio typing skills are necessary.About usAt Dorset HealthCare, we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services.
We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities, and a wide range of integrated community and mental health services for a population of almost 800,000 people.We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019.
It's also why 95% of patients across our services say they have a good or very good experience and 89% of staff feel they can really make a difference.
Whether you're looking to work with us in bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are many ways you can make a difference in our communities.Our 7,000-strong workforce is at the heart of what we do, and our success is a testament to our brilliant people.
We're all about building a workplace for the future, believing in equal opportunities and celebrating diversity.
We're an inclusive workplace where everyone is welcome, can be authentic, and is encouraged to be the best version of themselves.Working with us, you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know.
You'll be working towards our vision to be better every day through excellence, compassion, and expertise in all we do.Job responsibilitiesFor the main duties and responsibilities for this role, please read the attached job description and person specification.
When completing your application, ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.As part of our vision to have a skilled, diverse, and caring workforce, Dorset HealthCare offers support for people getting into work.
We provide an employability service to support individuals with application writing, interview skills, and other employment support.
If you or someone you know would value this support, please contact ****** SpecificationKnowledge and skillsECDL or equivalentExcellent and demonstrable skills in the Microsoft Office suite and use of the InternetQualifications in Typing/Word Processing equivalent to RSA Level III typing/word processing.Job specific experienceExceptional demonstrable organisational skills, systematic, and able to manage own time efficiently.Able to work under pressure and to tight deadlines and prioritizeExcellent verbal, written, and numeracy skillsExperience of taking and transcribing minutesPrevious NHS experienceSupervisory ExperienceSupervisory experience of administrative staffInformation and TechnologyExperience of managing a busy diary with conflicting priorities using Microsoft Office to its full capacityPersonal AttributesConscientious attitude to workThorough, with strong attention to detail and ability to work to high standards and within quality frameworks.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer nameDorset HealthCare University NHS Foundation Trust
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