Customer Service

2 weeks ago


Wellington, New Zealand Avis Budget Group Full time

Based at our offices in Wellington CBD, we have a part-time position available as a Rental Operations Agent, working 15 hours per week.
This position will require you to work on a part-time (15 hours per week) basis, working weekends Saturday and Sunday from 8 am - 5 pm each day.

Weekend work part-time (15 hours) position available.
Wellington, CBD based (186 Victoria Street, Te Aro).
Supportive, friendly, and caring culture.

About the Role:
As a Rental Operations Agent, you will be involved in all aspects of our business This varied role covers both our front and back of house operations. On the counter, you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings.
On the other hand, you will be inspecting vehicles for damages and maintenance issues, driving, and parking our cars, as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers.
What we are looking for:

Full, clean, valid class 1 driver's licence is essential for this role.
Previous experience within retail, hospitality, customer service, or similar roles.
Ability to work in a fast-paced environment while delivering exceptional customer service.
Comfortable learning and using various computer systems to accurately input rental information (training will be provided).
Ability to follow procedures and adhere to company guidelines and standards.

What's on offer:

$25.25 per hour, plus the opportunity to increase your earnings with our sales incentive scheme.
Uniform and parking provided.
Wellbeing programme including life insurance, discounted health insurance, and superannuation options.
Employee discounts on car rental across Avis Budget Group and our partners, including access to discounts and offers from retailers and big brands.
Full training provided to help you achieve your goals and reach your potential.

If you would like the opportunity to represent Avis Budget Group, then we want to hear from you To put an application forward, please click Apply Now.
About Avis Budget Group:
We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.
With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

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