Quality Assurance Analyst

7 days ago

Auckland, New Zealand Asb Bank Full time

Quality Assurance Analyst (Financial Crime Operations) – Multiple Positions Available
When you bring your unique skills and fresh perspective to ASB's financial crime team, you're not just taking on a new role with fantastic benefits, a wellbeing package, and opportunities to grow and develop your career - you're helping protect people.
From spotting patterns to solving puzzles, every action you take moves us closer to a safer future.
Here at ASB, the customer is at the heart of everything we do.
Recognised as one of New Zealand's leading financial organisations, with a united and talented workforce, we are continuously evolving against a backdrop of rapidly changing customer needs, regulations, and technologies.
As a member of ASB's Financial Crime operations team you will help protect ASB and its customers from the impact of Financial Crime.
You will contribute in a meaningful way to the protection of Aotearoa New Zealand from organised crime, modern slavery, extreme right-wing groups, and other activity which places New Zealand at risk.
We are now on a hunt for multiple Quality Assurance Analysts to join our passionate and fun-loving team.
We have both permanent and 12-Month Fixed Term positions available.
Mo te turanga | About the role:
You will be responsible for Quality Assurance reviews over a specific financial crime discipline, looking after continued monitoring and analysis of completed work processes, using a quality control framework.
Your key responsibilities will include:

Preparing a diversified data sample, for a risk-based approach when performing QA review
Monitoring and reporting adherence to compliance obligations and processes
Analysing and interrogating data received from various systems, customers, and other sources
Providing process and compliance guidance, coaching and feedback to internal stakeholders in line with ASB's policies and standards
Providing data and insights on error trends to improve business performance
Effectively managing your workload whilst actively looking for opportunities to improve processes.
First and foremost, you will have a passion for delivery and an understanding of Financial Crime disciplines.
This could include an in-depth knowledge of the AML/CFT, Economic and Trade Sanctions (E&TS) and/or Foreign Tax (CRS/FATCA) compliance obligations, policies, and procedures.
As a Quality Assurance Analyst, you will have:

Knowledge of Transaction Monitoring and Sanctions, AML & Financial Crime Compliance
Excellent interpersonal and relationship management skills, with the confidence to communicate effectively at all levels of the organisation
Strong problem-solving skills and attention to detail
Ability to articulate complex information into easy-to-understand advice for internal stakeholders
Exposure to data analytics tools and SQL with the ability to prioritise and complete multiple tasks

If you are a self-starter with solid knowledge of financial crime compliance along with a keen eye for detail and process improvement, we would love to hear from you
He aha ta matou | What can we offer?
We offer a competitive salary, great banking benefits, heaps of personal and career development opportunities, flexible working styles, banking and parental benefits.
We have a warm culture of caring people who all jump in to innovate and support each other.
Our people grow their mindsets, learn, evolve, and utilise their skills while being empowered to make decisions.
At ASB, we are committed to our vision and values of Ngakau Pono (Integrity), Manaakitanga (Caring), Awata (Passion), Maia (Courage) and Kapuia (United).
Our strength comes from caring about our people, our customers, our community, and environment.
As a values driven and Rainbow Tick certified organisation we are committed to providing a diverse and inclusive work environment, where we bring our different perspectives and strengths to achieve ASB goals together.
We offer excellent career progression opportunities and a flexible and supportive culture.
We help our people grow and we celebrate together.
Me pehea te tono | How to apply?
For more information on responsibilities and requirements see the attached position description, please note that all applications must be received via our careers site online.
See yourself here?
Step forward.
Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.
Please note that all applications received for this role will be reviewed in January 2025.
FCC
Job details
Reference # ED159079
Posted on 20 Dec 2024
Location(s): Auckland
Expertise: AML, Compliance, Fraud Risk, Quality Assurance, Regulatory, Risk
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