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Restaurant Manager

1 month ago

Queenstown, New Zealand Hilton Full time

Restaurant Manager Working for Hilton Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines. Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from - Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, and our Team Members get to work across both properties. What will I be doing? As an Outlets Manager you will be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically you will perform the following tasks to the highest standards: Manage Food & Beverage service operations Maintain exceptional levels of customer service Recruit, manage, train and develop the Restaurant Team Manage guest queries in a timely and efficient manner Work within budgeted guidelines in relation to Food costs and Payroll Drive sales to maximize budgeted revenue Assist to develop menus Be accountable for monthly stock takes Incentivise Team Members to maximize sales and revenue Set departmental targets and objectives, work schedules, budgets, and policies and procedures Evaluate guest satisfaction levels with a focus on continuous improvement What are we looking for? In your new role, you will be working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: A la carte Restaurant Management experience Knowledge in wines and cocktails Ability to meet financial targets Ability to comply with specific brand standards Ability to work under pressure Excellent grooming standards Passion in the development of Team Members Flexibility to respond to a range of different work situations Thrive at Hilton Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member's professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. #J-18808-Ljbffr