Hostel Manager

3 weeks ago

Queenstown, New Zealand Tourism Adventure Group Full time

We are actively seeking an experienced Property Manager to lead our Nomads Queenstown property. If you thrive in dynamic environments and are ready to make a significant impact, we want to hear from you Key Responsibilities: Lead and inspire a team to delivering outstanding guest experiences.Implement strategic initiatives to enhance operational efficiency and guest satisfaction.Oversee and implement property refurbishment plans, ensuring they align with the overall vision for the Nomads Queenstown property.Qualifications: Proven experience as a Manager in the hospitality industry, with a track record of successful property management.Strong leadership skills with the ability to motivate and inspire a diverse team.Exceptional communication and interpersonal skills.A results-oriented mindset with a focus on achieving excellence.Benefits: Competitive compensation package, reflective of experience and success.Opportunities for professional development and career advancement.Play a pivotal role in reshaping the future of Nomads Queenstown. Applicants must be able to show they meet our requirements - Accommodation: The ability to manage and achieve revenue and operating costs as set out in the annual budget, ensuring all departments costs are kept in line with departmental budgets, including labour.Financial acumen to be able to assist in the preparation of annual budgets.Proven competencies and strength in administration, financial and marketing functions.Ability to demonstrate strong yield management abilities, be proficient in room allocations and on-line allotments.Managers must have great communication skills and be confident in dealing with, and resolving, all guest complaints and problems.The strategic vision to be able to implement and maintain levels of service.Travel: A general knowledge of the travel industry and the ability to learn quickly and become familiar with all products sold.Understand that travel is a major part of our revenue and be able to work toward maximise travel sales.Marketing Curate and deliver bespoke marketing strategies for the accommodation, experience and travel offerings of the property ensuring alignment with the brand guidelines. (Insta/ FB/ Tik Tok/ Mailchimp)Secure additional local property specific and brand relationships to leverage marketing of the propertyFinancial Ensure daily cash compliance protocols are followed in line with brand guidelinesManage the business in line with budget expectationsAnalyse and report on monthly P&L and specific balance sheet entriesHR Be a legend at recruitment (our business is only as good as the people that run it, and for us that's no more evident than our property staff)Lead the property department managers in recruitment strategyDeliver consistent staff review and growth programs.Ensure that all staff are consistently reviewed and rewarded appropriatelyCompliance Ensure the properties daily, weekly, monthly and annual preventative maintenance programs are run to scheduleActively Ad-hoc maintenance and compliance issues in line with company protocolsYou will need: At least 2 years' experience in multi department managementProven leadership skills.Experience in negotiation and building relationships with suppliers.Computer skills and reporting experience – MS Office Suite, Google Suite.Motivation to drive continuous improvement processes and be driven by operational efficiency.Ability to manage a dynamic and changing workforce.Dedication to the details, from budget management to locating inefficiencies.If you have what it takes, we would love to hear from you

  • Hostel Assistant Manager

    3 weeks ago

    Queenstown, New Zealand Cardrona Alpine Resort Full time

    Are you passionate about creating a home away from home?We're on the lookout for a dynamic Assistant Manager to join our hostel team. As the right-hand person to our Accommodation Manager, you'll play a key role in leading a dedicated crew to provide exceptional 24/7 care to both guests and staff. As seasons shift, you'll seamlessly transition from hosting...

  • Hostel Assistant Manager

    2 months ago

    Queenstown, New Zealand Cardrona Alpine Resort Full time

    Are you passionate about creating a home away from home?We're on the lookout for a dynamic Assistant Manager to join our hostel team. As the right-hand person to our Accommodation Manager, you'll play a key role in leading a dedicated crew to provide exceptional 24/7 care to both guests and staff. As seasons shift, you'll seamlessly transition from hosting...

  • Night Manager

    3 weeks ago

    Queenstown, New Zealand Haka Lodges Full time

    Haka House Hostels is looking for an energetic Individual to join our close-knit Queenstown Team. Our mission is to create unforgettable experiences at an affordable price – connecting our guests with nature and each other.   Reporting to our Hostel Manager, we are looking for a Night Manager to join our Queenstown crew at our property located on the...

  • Night Manager

    3 weeks ago

    Queenstown, New Zealand Haka Lodges Full time

    Haka House Hostels is looking for an energetic Individual to join our close-knit Queenstown Team.Our mission is to create unforgettable experiences at an affordable price – connecting our guests with nature and each other.  Reporting to our Hostel Manager, we are looking for a Night Manager to join our Queenstown crew at our property located on the shores...

  • Night Manager

    3 weeks ago

    Queenstown, New Zealand Haka Lodges Full time

    Haka House Hostels is looking for an energetic Individual to join our close-knit Queenstown Team. Our mission is to create unforgettable experiences at an affordable price – connecting our guests with nature and each other.   Reporting to our Hostel Manager, we are looking for a Night Manager to join our Queenstown crew at our property located on the...

  • Duty Manager

    5 months ago

    Queenstown, New Zealand AccorHotel Full time

    Company Description Novotel Queenstown Lakeside is centrally located on the shores of Lake Wakatipu and is the largest hotel in Queenstown with 273 rooms. We are proud of our diverse workplace with up to 25+ nationalities from all over the globe employed at the hotel, it sure makes it a great place to work. **Job Description**: In this crucial role of you...

  • Duty Manager

    6 months ago

    Queenstown, New Zealand AccorHotel Full time

    Company Description Novotel Queenstown Lakeside is centrally located on the shores of Lake Wakatipu and is the largest hotel in Queenstown with 273 rooms. We are proud of our diverse workplace with up to 25+ nationalities from all over the globe employed at the hotel, it sure makes it a great place to work. **Job Description**: In this crucial role of you...

  • Duty Manager

    6 months ago

    Queenstown, New Zealand AccorHotel Full time

    Company Description Novotel Queenstown Lakeside is centrally located on the shores of Lake Wakatipu and is the largest hotel in Queenstown with 273 rooms. We are proud of our diverse workplace with up to 25+ nationalities from all over the globe employed at the hotel, it sure makes it a great place to work. **Job Description**: In this crucial role of you...

  • Duty Manager

    6 months ago

    Queenstown, New Zealand Novotel Queenstown Lakeside Full time

    Company Description Novotel Queenstown Lakeside is centrally located on the shores of Lake Wakatipu and is the largest hotel in Queenstown with 273 rooms. We are proud of our diverse workplace with up to 25+ nationalities from all over the globe employed at the hotel, it sure makes it a great place to work. **Job Description**: In this crucial role of you...

  • Reception / Cleaner

    4 weeks ago

    Queenstown, New Zealand The Black Sheep Backpackers Full time

    Key Responsibilities: Reception Duties: Greet and welcome guests upon arrival. Handle check-ins, check-outs, and reservations. Answer phone calls and respond to emails in a timely and professional manner. Provide guests with information on local attractions, transportation, and hostel activities. Address guest inquiries, concerns, and complaints in a...

  • Reception / Cleaner

    3 weeks ago

    Queenstown, New Zealand The Black Sheep Backpackers Full time

    Key Responsibilities: Reception Duties: Greet and welcome guests upon arrival. Handle check-ins, check-outs, and reservations. Answer phone calls and respond to emails in a timely and professional manner. Provide guests with information on local attractions, transportation, and hostel activities. Address guest inquiries, concerns, and complaints in a...

  • Reception / Cleaner

    1 month ago

    Queenstown, New Zealand The Black Sheep Backpackers Full time

    Key Responsibilities:Reception Duties:Greet and welcome guests upon arrival.Handle check-ins, check-outs, and reservations.Answer phone calls and respond to emails in a timely and professional manner.Provide guests with information on local attractions, transportation, and hostel activities.Address guest inquiries, concerns, and complaints in a friendly and...

  • Reception / Cleaner

    3 weeks ago

    Queenstown, New Zealand The Black Sheep Backpackers Full time

    Key Responsibilities:Reception Duties:Greet and welcome guests upon arrival.Handle check-ins, check-outs, and reservations.Answer phone calls and respond to emails in a timely and professional manner.Provide guests with information on local attractions, transportation, and hostel activities.Address guest inquiries, concerns, and complaints in a friendly and...

  • Front Desk Receptionist

    3 weeks ago

    Queenstown, New Zealand The Black Sheep Backpackers Full time

    We're a favorite spot for travelers seeking a friendly, community-focused environment. Known for providing excellent service and creating memorable experiences, we're looking for a receptionist who shares our passion for hospitality and travel. Role Overview: As a Receptionist, you'll be the first point of contact for our guests, responsible for providing...

  • Hostel Manager

    3 weeks ago

    Queenstown, New Zealand Tourism Adventure Group Full time

    Tourism Adventure Group – Queenstown, South IslandWe are actively seeking an experienced Property Manager to lead our Nomads Queenstown property. If you thrive in dynamic environments and are ready to make a significant impact, we want to hear from you!Key Responsibilities:Lead and inspire a team to deliver outstanding guest experiences.Implement strategic...

  • Front Desk Receptionist

    3 weeks ago

    Queenstown, New Zealand The Black Sheep Backpackers Full time

    We're a favorite spot for travelers seeking a friendly, community-focused environment. Known for providing excellent service and creating memorable experiences, we're looking for a receptionist who shares our passion for hospitality and travel. Role Overview:As a Receptionist, you'll be the first point of contact for our guests, responsible for providing...

  • Hostel Manager

    3 weeks ago

    Queenstown, New Zealand Tourism Adventure Group Full time

    We are actively seeking an experienced Property Manager to lead our Nomads Queenstown property. If you thrive in dynamic environments and are ready to make a significant impact, we want to hear from you! Key Responsibilities: Lead and inspire a team to delivering outstanding guest experiences.Implement strategic initiatives to enhance operational efficiency...

  • Hotel Duty Manager

    6 months ago

    Queenstown, New Zealand AccorHotel Full time

    **Company Description** Novotel Queenstown Lakeside is centrally located on the shores of Lake Wakatipu and is the largest hotel in Queenstown with 273 rooms, catering for leisure guests, incentives and small meetings. We are proud of our diverse workplace with up to 25+ nationalities from all over the world. Summer in Queenstown is awesome, with the long...

  • Marketing Strategist

    5 days ago

    Queenstown, New Zealand The World Bar Full time

    Are you a strategic thinker and high-energy organizer with a talent for turning big ideas into action?We're searching for a Marketing Strategist & Organizer to bring fresh strategies, a big-picture perspective, and a high-energy vibe to our two beloved Queenstown venues. Yonder and The World Bar aren't just places to eat, drink, and party – they're local...

  • Group Reservations Agent

    5 months ago

    Queenstown, New Zealand Novotel Queenstown Lakeside Full time

    Company Description Novotel Queenstown Lakeside is centrally located on the shores of Lake Wakatipu and is the largest hotel in Queenstown with 273 rooms. We are proud of our diverse workplace with up to 25+ nationalities from all over the globe employed at the hotel, it sure makes it a great place to work. **Job Description**: We work in a demanding...