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Customer Service
1 week ago
Customer Service - WaterHealth & Wellbeing SupportOngoing Learning & Career Development OpportunitiesMedical Insurance, Petrol Discounts and more.We are on the lookout for a dedicated team member to join our dynamic Hynds Takanini branch team.
You will be responsible for providing top-notch sales support, maintaining branch performance standards, and ensuring smooth operational processes.
This role is ideal for someone who enjoys working with customers, problem-solving, and keeping operations running efficiently.
Knowledge of Hynds Water products and application knowledge is important, as is an understanding of how products work together to form solutions.Key Responsibilities:Provide excellent sales support to all branch customers, ensuring interactions meet Hynds' service standards.Manage customer orders from start to finish using the company's systems (M3) and follow correct processes.Build and maintain strong relationships with customers, internal sales teams, and procurement teams.Assist in stock management, including inventory receipting, stock adjustments, and cycle counts.Ensure branch operations meet performance standards, including presentation, maintenance, and administration.Handle cash and trade sales, process banking and credits, and monitor debtor accounts.Maintain high standards of safety, cleanliness, and compliance in all work areas.What you will bring to Hynds:Experience working in the water industry with knowledge of our products and how they work is advantageous.Previous front line / front counter customer service experience.A keen interest in our industry.Good level of computer literacy.Current full driver's license.A Forklift license (F endorsement) is advantageous.Excellent verbal and written communication skills - demonstrate high levels of professionalism and attention to detail.You will be self-confident and able to approach, engage and build relationships with customers.Ability to physically handle and move products up to 20 kg.We may contact candidates as applications are received, so please apply without delay.Pre-employment checks:Hynds is committed to high levels of health and safety.
Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check.
You will also need the legal right to work in NZ.Who we are:Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets.
Hynds remains proudly family-owned and has built its reputation on customer service and innovation.We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way.
Hynds is a place where people matter, where we do what's right and where we connect with our customers.
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