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Administration Coordinator

2 months ago

Auckland, New Zealand Unilodge Australia Pty Full time

Do you love Administration and have the desire to expand your skills and grow your career? Support our New Zealand operations team in this role
Position OverviewJoin our wider team at Symonds Street, Auckland supporting our New Zealand operations teamBe a part of a fun, supportive and vibrant team - contribute to our great cultureFull-time (40 hours per week), permanent role with opportunities to grow, broaden & develop your admin skillsWHY UNILODGE UniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in every city in mainland Australia and New Zealand; and we employ a team of over 1200 staff across our business. We optimise tenancy for owners and create thriving communities.
Across our workforce we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this. Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and professional development, career progression, development reviews, and employee assistance program (EAP) services. We acknowledge that everyone leads unique lives, and therefore offer various leave options including study leave, parental leave entitlements, etc.
WHO YOU ARE You will be highly collaborative and passionate about administration and customer service. It's fast-paced and turbulent at times, but you will be adaptable, highly organised, and able to balance demands that often compete with each other. This role requires someone who is proactive and able to think on their feet. You will be confident in your ability to implement processes and practices that create efficiencies in the operations, leveraging from your strong knowledge of administration. You will have a natural ability to resolve problems and build brilliant relationships across the portfolio; utilising your excellent interpersonal skills and highly developed communication skills (both written and verbal). Experience in providing high level administrative support within the property or real estate industries is desired but not essential.
YOUR RESPONSIBILITIES Your responsibilities as Administration Coordinator include, but are not limited to:
Providing high level administration and coordination of relevant reporting and other documentation.Manage and track Key Performance Indicators for the PortfolioCoordinate and produce documents, reports, presentations, and other documents as required by the Operating Service Plans (OSPs).Coordinate End of Month Reporting including items as outlined in the OSPs and financial requirements.Assist with WH&S/Building inspections and assist with documenting, storing, facilitating, and scheduling future inspections.Provide ongoing support to the continuous improvement of operations and procedures.Provide relief cover and support to the Managers and Reception staff as required.Maintain a thorough understanding of the Property Management SystemAssist with any localised marketing campaigns and University Open Days.Our mandatory requirements include:A focus on service and quality with the passion to deliver outstanding experiencesCustomer service and administration experience in the accommodation industryExperience in a University Environment (highly regarded)Experience with Star Rez Property Management System (highly regarded)Be culturally aware and understanding of different culturesPolice Vetting Check (required)HOW YOU CAN APPLY If you're interested in working with us, please submit your application as soon as possible - outlining all the amazing qualities and skills you can bring to our team.
UniLodge reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.
We are a 2024 Circle Back Initiative Employer – We commit to responding to every applicant.

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