Aws Technical Account Manager
2 weeks ago
As an AWS Technical Account Manager you will provide architectural and operational guidance to New Zealand's largest and fastest growing customers to help them achieve the greatest value from AWS.Key job responsibilitiesYou'll build solutions, provide technical guidance and advocate for the customerEnsure AWS environments remain operationally healthy whilst reducing cost and complexityDevelop trusting relationships with customers, understanding their business needs and technical challengesUsing your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk managementConsult with a range of partners from developers through to C-suite executivesCollaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account ManagersWith a bias for action, you'll proactively find opportunities for customers to gain additional value from AWSProvide detailed reviews of service disruptions, metrics, detailed prelaunch planningBeing part of a wider Enterprise Support team you'll provide post-sales, consultative expertiseSolve a variety of problems across different customers as they migrate their workloads to the cloudUplift customer capabilities by running workshops, brown bag sessions, etc.A day in the lifeAs a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology.
You'll craft and execute strategies to drive our customer's adoption and use of AWS services.About The TeamAWS values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Basic Qualifications5+ years of technical engineering experienceExperience with operational parameters and troubleshooting for two (2) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environmentBachelor's degreePreferred QualificationsExperience with AWS services or other cloud offeringsExperience in internal enterprise or external customer-facing environment as a technical leadCompany - Amazon Web Services New Zealand LimitedJob ID: A2828407
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