Host Lead | Pou Tiaki Lead

7 days ago

Wellington, New Zealand Hutt City Council Full time

Host Lead | Pou Tiaki Lead - War Memorial LibraryAt Hutt City Council our vision is to build a connected, resilient and inclusive city where all of our people thrive - Kia noho mai tenei taone hei pou herenga waka, hei pou herenga kaupapa, hei wahi whai hua ki hona iwi.Our council has set out a bold and ambitious plan for us to achieve. We work hard to deliver the best outcomes for our communities, are flexible in our approach, and we're committed to creating an inclusive and progressive work environment for our staff.About the roleOur Neighbourhoods & Communities group works alongside the community to maintain active and vibrant networks, both within Council and across our shared spaces. This group aims to enhance the impact of our collective efforts for the communities we serve.As Pou Tiaki Lead you will champion the principles of community led development through supporting and leading your team to build knowledge, trust, and confidence to deliver and enable the services and spaces people and groups need.We are looking for an experienced people leader to bring their insights and experience to lead our Pou Tiaki so they are effective and customer-focused in delivery and facilitation of services that:Connect people and groupsEnable activities that support wellbeingDeliver and enable the services people needOptimise our shared spaces and placesFoster a positive customer experience at every stage of the customer journeyAbout youYou'll bring previous experience working in a frontline, customer service position with a desire to provide exceptional service. You'll enjoy building positive relationships across the organisation and have strong analytical skills that will see you succeed at developing solutions to ensure great customer service.The successful applicant will have:Proven experience in a leadership position managing people is essentialResilient nature and ability to manage and drive changeA demonstrable interest in library, recreation, arts and culture, and community serviceWe're committed to providing a working environment that embraces, values, and reflects the diversity of the community we serve.Applications close at 11.55pm on Sunday 1 December 2024.Please note we may review applications before the closing date and encourage you to apply as soon as possible. We reserve the right to withdraw the job advertisement at any time.
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