Journeys Customer Service Safety Network Officer
2 weeks ago
Journeys Customer Service Safety Network OfficerAs a key member of the Journeys Team, the Customer Service Safety Network Officer plays a vital frontline role, delivering exceptional customer service. This position involves receiving and managing requests for service enquiries from the community, ensuring each is followed through to completion. You will gather information from customers, conduct site visits to investigate issues, and collaborate with the Journeys team to discuss compliant and safety-focused solutions. Your work will help address community concerns while prioritising safety and quality in all outcomes.This is a fixed term maternity leave cover role, until July 2025.You'll recognise the importance of the role as a Treaty partner and understand how that underpins Gisborne District Council's work.Key ResponsibilitiesDeliver a consistently high level of customer service to Council's customers/stakeholders.Ensure most enquiries are completed at first point of contact whenever possible in a timely, professional, friendly, and empathetic manner.Support the Journeys team by conducting site assessments identifying safety improvement opportunities and participating in road safety audits.Ensure all information is kept current and accessible, including the knowledge base system, pamphlets, forms, fact sheets, and Internet.Actively keep up to date with Council activities and notifications, to be better informed for the customer.Provide administrative support to the Journeys Team when required.Minimum RequirementsCurrently working towards a diploma-level qualification in marketing, business management, or a related field.Relevant work experience in a similar role.A valid New Zealand full driver's licence.Proven ability to multitask, prioritize, and remain calm under pressure, especially when handling high-priority matters.Experience in adapting to changing circumstances with flexibility and ease.A strong customer service ethic, with a focus on delivering excellent support.Proficient and confident in using computers, database programs, Excel, new technology, and social media platforms.Flexible on start and finish times.BenefitsHybrid working (home and work).Relocation assistance.Piritahi Day – an additional leave day to spend with whanau & friends.Staff Discounts at local retailers and big brands.Allocated training budget for career development and to support professional affiliation membership (where relevant to the role).Work with a great team and enjoy regular, lively social eventsAccess to reduced health insurance premiums for you and your family through Southern Cross.Free eye exams.Access to free independent counselling and support services for you and your family.Annual flu vaccinations and health checks.Here at Gisborne District Council, we pull our values from the community we serve. It makes sense then that we are enthusiastic about culture in our workplace. Family and inclusivity are deep seated in our ethos. With Treaty partnership front of mind, we're serious about building a workforce that enhances our commitment to deliver.We work hard together to make our people proud, and our whanau are why we are so passionate about what we do for the community.Me pehea te tono mai | How to ApplyWe will start the process when suitable candidates apply; please submit a resume and cover letter.Click APPLY or email ****** for additional information.
#J-18808-Ljbffr
-
Journeys Customer Service Safety Network Officer
2 weeks ago
Gisborne, New Zealand Gisborne District Council Full timeJourneys Customer Service Safety Network Officer As a key member of the Journeys Team, the Customer Service Safety Network Officer plays a vital frontline role, delivering exceptional customer service. This position involves receiving and managing requests for service enquiries from the community, ensuring each is followed through to completion. You will...
-
Network Technician – Roading
2 weeks ago
Gisborne, New Zealand Gisborne District Council Full timeJoin our team to provide comprehensive administrative and technical support to the network team. You will assist Network Managers in coordinating projects and contractors, conduct basic network inspections, and manage the Corridor Access Request (CAR) process.This role requires excellent customer service skills to handle enquiries related to the roading...
-
Network Technician – Roading
3 weeks ago
Gisborne, New Zealand Gisborne District Council Full timeJoin our team to provide comprehensive administrative and technical support to the network team. You will assist Network Managers in coordinating projects and contractors, conduct basic network inspections, and manage the Corridor Access Request (CAR) process.This role requires excellent customer service skills to handle enquiries related to the roading...
-
Manager, Field Operations
5 months ago
Gisborne, New Zealand Firstlight Network Full timeCompany Description **Mō mātou - What is our story?** At Firstgas Group you’ll be part of the team of talented specialists helping safely deliver the vital energy New Zealand needs to thrive today and in the future. We began in Taranaki and our head office is in Wellington, but our Firstlight Network, Rockgas, Firstgas, Flexgas and Gas Service NZ...
-
Network Technician – Roading
2 weeks ago
Gisborne, New Zealand Gisborne District Council Full timeJoin our team to provide comprehensive administrative and technical support to the network team. You will assist Network Managers in coordinating projects and contractors, conduct basic network inspections, and manage the Corridor Access Request (CAR) process.This role requires excellent customer service skills to handle enquiries related to the roading...
-
Network Manager
2 weeks ago
Gisborne, New Zealand Gisborne District Council Full timeAs the Network Manager, you will join the Journeys Operations team to monitor the performance of the road network, manage the transport corridor, and oversee the delivery of annual and forward works programmes. You will act as the Network Owner for local road networks, overseeing maintenance, operations, and corridor management, while ensuring the timely...
-
Health and Safety Officer
5 months ago
Gisborne, New Zealand Switched On Group Full timeWe are looking for a knowledgeable and passionate Health and Safety Officer to join our team. This is a varied and busy role that will see you roll up your sleeves and get involved with supporting the wider team and will require you to travel to our regional offices (based in Gisborne, Hawkes Bay, Palmerston North - Whanganui) and sites regularly. You will...
-
Network Manager
2 weeks ago
Gisborne, New Zealand Gisborne District Council Full timeAs the Network Manager, you will join the Journeys Operations team to monitor the performance of the road network, manage the transport corridor, and oversee the delivery of annual and forward works programmes. You will act as the Network Owner for local road networks, overseeing maintenance, operations, and corridor management, while ensuring the timely...
-
Customer Service Team Mmeber
5 months ago
Gisborne, New Zealand Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Network Manager
2 weeks ago
Gisborne, New Zealand Gisborne District Council Full timeAs the Network Manager, you will join the Journeys Operations team to monitor the performance of the road network, manage the transport corridor, and oversee the delivery of annual and forward works programmes. You will act as the Network Owner for local road networks, overseeing maintenance, operations, and corridor management, while ensuring the timely...
-
Network Manager
2 weeks ago
Gisborne, New Zealand Gisborne District Council Full timeAs the Network Manager, you will join the Journeys Operations team to monitor the performance of the road network, manage the transport corridor, and oversee the delivery of annual and forward works programmes. You will act as the Network Owner for local road networks, overseeing maintenance, operations, and corridor management, while ensuring the timely...
-
Network Manager
7 months ago
Gisborne, New Zealand New Zealand Government Full timeHelp build enduring relationships with our communities - Use your ability to be innovative and solution focused - Develop your skills in asset, network and operational management, in this supportive environment - Permanent, full time, Gisborne based - Willingness to learn about corridor management - Basic understanding of financial monitoring, accruals and...
-
Gisborne, New Zealand Gisborne District Council Full timeTeam Administrator – Journeys Infrastructure Recovery ProgrammeAs the Team Administrator for the Journeys Infrastructure Recovery Programme, your primary responsibility will be to provide high-quality administrative support to the Managers and staff involved in the programme. You will ensure efficient and professional administration of day-to-day tasks,...
-
Gisborne, New Zealand Gisborne District Council Full timeTeam Administrator – Journeys Infrastructure Recovery ProgrammeAs the Team Administrator for the Journeys Infrastructure Recovery Programme, your primary responsibility will be to provide high-quality administrative support to the Managers and staff involved in the programme. You will ensure efficient and professional administration of day-to-day tasks,...
-
Customer Service
5 months ago
Gisborne, New Zealand Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Gisborne, New Zealand Gisborne District Council Full timeTeam Administrator – Journeys Infrastructure Recovery Programme As the Team Administrator for the Journeys Infrastructure Recovery Programme, your primary responsibility will be to provide high-quality administrative support to the Managers and staff involved in the programme. You will ensure efficient and professional administration of day-to-day tasks,...
-
Gisborne, New Zealand Gisborne District Council Full timeTeam Administrator – Journeys Infrastructure Recovery Programme As the Team Administrator for the Journeys Infrastructure Recovery Programme, your primary responsibility will be to provide high-quality administrative support to the Managers and staff involved in the programme. You will ensure efficient and professional administration of day-to-day tasks,...
-
Gisborne, New Zealand Gisborne District Council Full timeTeam Administrator – Journeys Infrastructure Recovery Programme As the Team Administrator for the Journeys Infrastructure Recovery Programme, your primary responsibility will be to provide high-quality administrative support to the Managers and staff involved in the programme. You will ensure efficient and professional administration of day-to-day tasks,...
-
Gisborne, New Zealand Gisborne District Council Full timeTeam Administrator – Journeys Infrastructure Recovery Programme As the Team Administrator for the Journeys Infrastructure Recovery Programme, your primary responsibility will be to provide high-quality administrative support to the Managers and staff involved in the programme. You will ensure efficient and professional administration of day-to-day tasks,...
-
Customer Service Team Member
4 weeks ago
Gisborne, New Zealand Bunnings Group Full timeCustomer Service Team Member Apply at locations: Gisborne Trade CentreTime type: Full timePosted on: 6 Days AgoTime left to apply: End Date: October 21, 2024 (2 hours left to apply)Job requisition id: R043241At Bunnings, you'll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in...