Customer Banking Specialist

4 weeks ago

Far North, New Zealand Bnz Full time

Ko Matou Tenei | This is Us Our role as the Bank of New Zealand is to help navigate New Zealand towards a better future, this means working in an energising environment built around our customers to help our communities prosper. This is an engaging & rewarding turanga (role) with plenty of opportunity to ako (learn). If you can imagine a better future, let's find a way Mo te Turanga | About the Role This is a great opportunity to join the team at either our BNZ Kerikeri or Whangarei branch. Both are busy branches where you'll deal with a diverse range of customers, so there is plenty of opportunity to continue to develop your banking career. Working hours are Monday-Friday 8:30am- 5pm. What are the key day to day tasks the person in this role will complete? Engage with customers in a warm friendly manner, assisting with a variety of enquiries, and delivery Financial Health Checks. Through conversations with customers, identify their goals and propose BNZ products and solutions to achieve the best outcomes. Take care of all personal banking needs of our customers: unsecured lending, home lending, and insurances Assist, assess and complete personal and more complex lending for customers (only applicable for Banker levels 4-7. Please note that if you are a current BNZ Banker and were successful in securing this position, you would remain at your current Banker level. Responsibilities for each Banker level are outline on the position description. What is the most exciting thing about this opportunity? This is a busy branch and you'll be dealing with a variety of customers and working with a very supportive and culturally diverse team. Our team strives on being customer obsessed and we work together to deliver great customer experiences and outcomes, and you'll be given ongoing assistance to grow your career in banking. What is your management style? You will be supported by a leader and team who are all passionate about providing high quality customer interactions. We are very team success centric, collaborative and diverse, always making an effort to celebrate our successes. What attributes will this person have in order to be successful? We are ideally looking for someone that is already an Customer Banking specialist, however also keen to hear from those who are calm under pressure, enjoy chatting to customers and are passionate about promoting products and services. In turn we have created an environment where your resilience, ambition, and ability to bring great energy to a fast-paced role is supported and rewarded. Nau Mai ki te Peke o Aotearoa | Come to the Bank of New Zealand If you are keen to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then please review the Job Description and show your interest by submitting your application - we can't wait to read it. Applications for this vacancy close 17 October 2024. #J-18808-Ljbffr

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