Level 3 Support Engineer
2 weeks ago
Location: CBD, Inner West & Eastern Suburbs
Reference ID:
Contact: Henry BrosiusEmail: ******Call: West Sector: TechnologyJob Summary- Six Figure Base Salary
- Hybrid Work-from-Home Policy
- Wynyard Location - Conveniently Close to Transport
Job DescriptionYour New Company
West Technology has teamed up with a rapidly expanding Australian boutique service provider, boasting partnerships with top-tier tech leaders and are all about growth and innovation.
You'll be supporting a diverse clientele from various industries and will work with a supportive and approachable leadership team that are never afraid to roll their sleeves up and dive in.
As a Level 3 Support Engineer, you'll be at the heart of the support team, collaborating closely with two visionary directors who lead by example.
Here's what's in it for you:
Dive into various client environments, exploring cutting-edge technologies.Get top-notch training and certifications to supercharge your skillset.Build and nurture client relationships.Lead client projects, from system implementations to migrations.Provide guidance and support to the service desk team.Tackle complex issues head-on, identifying root causes and solutions.Manage relationships with third-party vendors and solution providers.Your Skill Set:
The team is looking for a true tech enthusiast who thrives on tackling desktop, server, and networking challenges.
Ideally, you've got prior Level 3 experience in a fast-paced MSP setting.
Other attributes will include:
Australian Permanent Residency or Citizenship.Relevant IT qualifications (Microsoft, VMware, Cisco).Strong technical prowess with O365, Veeam, VMware/Hyper-V.Experience with Azure cloud technologies.Expertise in Windows Servers and Desktops.Polished communication skills with a friendly phone presence.Proactive and customer-centric work ethic.What's in Store for You:
A six-figure salary packageEmployer-paid certifications and trainingOpportunities for rapid growth and advancementA friendly and social work culture and environmentConvenient Wynyard location near buses and trainsReady to Elevate Your Career?
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