Call Center Specialist

1 month ago


Wellington, New Zealand J.B. Hunt Transport Services Full time

Job Description: We are looking for a dedicated Call Center Specialist to join our team at J.B. Hunt Transport Services in Wellington, NZ.As a part-time Associate Level position, you will be responsible for providing exceptional customer service to our clients through phone interactions.Responsibilities: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Resolve customer issues and complaints in a timely manner - Provide product information and services to customers - Maintain accurate records of customer interactions - Collaborate with team members to ensure customer satisfaction - Meet and exceed performance metrics and targets Requirements: - 2 years of experience in a customer service or call center role - Independent and resilient personality traits - Strong teamwork and communication skills - Ability to work in a fast-paced environment - High school diploma or equivalent - Proficiency in Microsoft Office and CRM software Benefits: - Retirement plan - Medical coverage - Gym membership - Professional development opportunities Working Environment: At J.B. Hunt Transport Services, we value creativity and innovation.Join our team and unleash your creativity in a setting that celebrates and nurtures innovation.Deadline to Apply: August 16, 2024 Equal Opportunity Statement: J.B. Hunt Transport Services is an equal opportunity employer.We celebrate diversity and are committed to creating an inclusive environment for all employees.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.



  • Wellington, New Zealand J.B. Hunt Transport Services Full time

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