Booking Clerk

2 weeks ago

Hamilton, New Zealand Waitemata District Health Board Full time

Job Description - Booking Clerk - Oncology Outpatients (WAI28649)

Job Number

Job Number : WAI28649

  • Waikato Hospital – Oncology Outpatients
  • Permanent – 40 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

An opportunity has arisen for a Booking Clerk to join the Oncology Service (80 hours per fortnight). Hours of work are 8.00am - 4.30pm Monday to Friday.

The Booking Clerk role is essential in assisting with the smooth running of the cancer outpatient services. The role includes:

  • Attending and departing patients
  • Communication with staff, patients and their families
  • Telephone enquiries and general reception duties
  • Organisation and distribution of patient documentation
  • Maintaining accurate computer records.

About the Team

The Waikato Regional Cancer Centre is located in the metropolis of Hamilton, New Zealand. This unit serves a population of 550,000, has a staff of approximately 120 and comprises of an Oncology Department which includes Radiation Therapy and Chemotherapy outpatient treatment areas, an Inpatient Ward, Palliative Care Service and a Haematology Outpatient Department.

About you

We are looking for someone who is:

  • Organised, efficient and able to prioritise their workload effectively;
  • Exceptional at customer service via the telephone with excellent interpersonal skills.
  • Detail oriented;
  • Familiar with medical terminology;
  • A positive team member.

Ideally you will be skilled in general office administration, have a minimum of 3 years’ experience in the health sector, and have excellent computer and typing skills.

If you are a team player who is adaptable with a great sense of humour and warm personality we would like to hear from you.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

  • We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
  • We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Please click ‘Apply online’ or apply via our Waikato Careers Website. All applications must be submitted through our online careers portal before 11:59pm on 16 December 2024. If you have any questions about the role, please contact Shivani Kulkarni at

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.

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