Client Relations Representative

3 weeks ago


Bayofplenty, New Zealand Ameren Full time

Job Description: Ameren is seeking a part-time Client Relations Representative to join our team in Tauranga, Bay Of Plenty, NZ. As an Associate Level position, the ideal candidate will have at least 2 years of experience in a customer-facing role. Responsibilities:- Build and maintain strong relationships with clients to ensure their needs are met and exceeded- Act as the main point of contact for clients, addressing any inquiries or concerns in a timely and professional manner- Collaborate with internal teams to ensure seamless communication and delivery of services to clients- Identify opportunities for upselling or cross-selling products and services to clients- Provide feedback to management on client satisfaction and areas for improvement- Assist in the development and implementation of client retention strategies Requirements:- Hardworking and driven individual with a passion for exceeding customer expectations- Excellent communication skills, both written and verbal- Ability to work collaboratively in a team environment- Strong organizational skills and attention to detail- Previous experience in a client-facing role preferred Benefits:- Retirement plan- Travel opportunities- Paid sick leave Working Environment:At Ameren, we focus on exceeding customer expectations and delivering delight. Our team is dedicated to providing exceptional service to our clients and fostering a positive work environment. Deadline to Apply:September 6, 2024 Equal Opportunity Statement:Ameren is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.



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