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Customer Support Associate

2 months ago

Wellington, New Zealand Universal Health Services Full time

Job Description: Universal Health Services is seeking a part-time Customer Support Associate to join our team in Wellington, NZ. As an Associate Level position, the ideal candidate will have at least 2 years of experience in customer support roles. We are looking for a resourceful and hardworking individual who possesses strong research and cooperation skills. Responsibilities:- Provide exceptional customer support via phone, email, and chat- Resolve customer inquiries and issues in a timely and professional manner- Conduct research to find solutions to customer problems- Collaborate with team members to ensure a seamless customer experience- Maintain accurate records of customer interactions and transactions- Assist with administrative tasks as needed Requirements:- 2+ years of experience in customer support roles- Excellent communication skills- Strong problem-solving abilities- Ability to work well in a team environment- Resourceful and hardworking attitude- Proficiency in Microsoft Office and CRM software Benefits:- Paid Time Off (PTO)- Joining Bonus- Company equipment provided Working Environment:At Universal Health Services, we offer a dynamic workplace that values teamwork, fosters innovation, and celebrates shared success. Our team is dedicated to providing the highest level of customer support and creating a positive work environment for all employees. Deadline to Apply:September 7, 2024 Equal Opportunity Statement:Universal Health Services is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.