Customer Service

3 days ago


Central Otago, New Zealand Shebikeshebikes Full time

We are seeking a dynamic and enthusiastic Customer Service Representative to join our team at our Clyde depot. Your role will be pivotal in ensuring our customers have exceptional experiences, from their first enquiry through to completing their bicycle tour. This is a varied and fast-paced role where you'll need to think on your feet, juggle priorities, and support your colleagues by 'paying it forward.'
Why You'll Love It: Work with a view Enjoy the stunning outlook of the Clyde Railway Museum Reserve.
Meet new people every day and help them enjoy their cycling adventures.
You'll have the opportunity to lead operations at the depot and help ensure everything runs smoothly.
The role runs from October to May, perfect for those who love a seasonal lifestyle or have other commitments in winter.
Key Responsibilities: Deliver exceptional customer service, both over the phone and in person.
Assist with bike fittings to ensure customers have a safe and comfortable ride.
Manage customer enquiries via email/phone and help with bookings.
Resolve issues and handle day-to-day operations at the depot.
Work closely with our team of mechanics, drivers, and office staff to ensure smooth operations.
Qualifications: Experience in customer service, ideally in tourism or outdoor recreation.
Knowledge of bikes and cycling equipment is a bonus.
Strong communication and organisational skills.
Familiarity with booking systems, Microsoft Word, Excel, and Google Sheets.
Positive attitude with a passion for helping others enjoy cycling adventures.
Benefits: Competitive hourly rate.
Employee discounts on bikes and gear.
Career growth opportunities.
Merino uniform and training provided.
A fun and supportive team environment.

#J-18808-Ljbffr



  • Central Otago, New Zealand Target Recruitment Pte Ltd Full time

    Target Recruitment a member of WMS Group (15C7744) Location: Alexandra - Work Week: Monday to Friday (8.30 am to 6.15 pm) & Alternate Saturday (8.30 am to 2.00 pm) Min.Qualification: Diploma Experience: 4 years Job Description/Requirement Responsibilities The primary role for this position is to: Handle incoming calls on the helpdesk Provide excellent...


  • Central Otago, New Zealand Target Recruitment Pte Ltd Full time

    Target Recruitmenta member of WMS Group (15C7744)Location: Alexandra-Work Week: Monday to Friday (8.30 am to 6.15 pm) & Alternate Saturday (8.30 am to 2.00 pm)Min. Qualification: DiplomaExperience: 4 yearsJob Description/RequirementResponsibilitiesThe primary role for this position is to:Handle incoming calls on the helpdeskProvide excellent customer service...


  • Central Otago, New Zealand Target Recruitment Pte Ltd Full time

    Target Recruitmenta member of WMS Group (15C7744)Location: Alexandra-Work Week: Monday to Friday (8.30 am to 6.15 pm) & Alternate Saturday (8.30 am to 2.00 pm)Min. Qualification: DiplomaExperience: 4 yearsJob Description/RequirementResponsibilitiesThe primary role for this position is to:Handle incoming calls on the helpdeskProvide excellent customer service...


  • Otago, New Zealand NZ Post Full time

    Showcase your problem-solving skills - Customer service role where you can make a positive impact - Full time permanent role The New Zealand Post Group is well known around New Zealand for providing a vital service to all ourvalued customers - we are committed to proactively responding to customer needs and continually improving service delivery alongside...


  • Central Otago, New Zealand Target Recruitment Pte Ltd Full time

    Target Recruitmenta member of WMS Group (15C7744)Location: Alexandra-Work Week: 5 days - 08.30 am to 6.15 pmMin. Qualification: DipExperience: 1 to 2 yearsJob Description/ RequirementResponsibilitiesManage different sets of data (repair, spare parts, call center & cost)Perform analysis by interpreting data, identifying trends and patterns and come up with a...


  • Central Otago, New Zealand Target Recruitment Pte Ltd Full time

    Target Recruitmenta member of WMS Group (15C7744)Location: Alexandra-Work Week: 5 days - 08.30 am to 6.15 pmMin. Qualification: DipExperience: 1 to 2 yearsJob Description/ RequirementResponsibilitiesManage different sets of data (repair, spare parts, call center & cost)Perform analysis by interpreting data, identifying trends and patterns and come up with a...

  • Customer Managaer

    4 months ago


    Otago, New Zealand New Zealand Government Full time

    We have a diverse & collaborative environment that inspires lifelong learning  - We offer hybrid working that enables work life balance + 5 weeks annual leave - We are focused on holistic wellbeing to support you to be your best self This role is based in Dunedin, Queenstown or wider Otago. Who are we - Ko Te Taurapa Tūhono tēnei At Te Taurapa...

  • Customer Service

    3 days ago


    Otago, New Zealand Shebikeshebikes Full time

    We are seeking a dynamic and enthusiastic Customer Service Representative to join our team at our Clyde depot.Your role will be pivotal in ensuring our customers have exceptional experiences, from their first enquiry through to completing their bicycle tour.This is a varied and fast-paced role where you'll need to think on your feet, juggle priorities, and...


  • Central Otago, New Zealand Target Recruitment Pte Ltd Full time

    Target Recruitment a member of WMS Group (15C7744) Location: Alexandra - Work Week: 5 days - 08.30 am to 6.15 pm Min.Qualification: Dip Experience: 1 to 2 years Job Description/ Requirement Responsibilities Manage different sets of data (repair, spare parts, call center & cost) Perform analysis by interpreting data, identifying trends and patterns and come...


  • Central Otago, New Zealand Target Recruitment Pte Ltd Full time

    Target Recruitment a member of WMS Group (15C7744) Location: Alexandra - Work Week: 5 days - 08.30 am to 6.15 pm Min. Qualification: Dip Experience: 1 to 2 years Job Description/ Requirement Responsibilities Manage different sets of data (repair, spare parts, call center & cost) Perform analysis by interpreting data, identifying trends and patterns and come...

  • Service Electrician

    3 days ago


    Central Otago, New Zealand Ecl Group Full time

    ECL Group is NZ's leading Fuels and Technology solutions, support and maintenance provider. For more than 50 years we've been working with the petroleum industry, earning a reputation as New Zealand's leading provider of specialist installation and maintenance service. We have recently been a pioneer in the eMobility fast charging infrastructure space. We...

  • Service Electrician

    2 weeks ago


    Central Otago, New Zealand Ecl Group Full time

    ECL Group is NZ's leading Fuels and Technology solutions, support and maintenance provider. For more than 50 years we've been working with the petroleum industry, earning a reputation as New Zealand's leading provider of specialist installation and maintenance service. We have recently been a pioneer in the eMobility fast charging infrastructure space. We...


  • Central Otago, New Zealand Cgr Services Full time

    Job Description Role Title : Office Administrator / Customer Liaison Location : Central Otago - Alexandra Contract Type : Full Time Permanent We're all about Good Work You've probably seen us around - on the roads, building sites, and in cities, towns, and locations all over New Zealand.We build and maintain infrastructure that improves the quality of life...

  • Service Electrician

    2 weeks ago


    Central Otago, New Zealand Ecl Group Full time

    ECL Group is NZ's leading Fuels and Technology solutions, support and maintenance provider. For more than 50 years we've been working with the petroleum industry, earning a reputation as New Zealand's leading provider of specialist installation and maintenance service. We have recently been a pioneer in the eMobility fast charging infrastructure space. We...


  • Central Otago, New Zealand Fulton Hogan Full time

    Job Posting End Date: October 11, 2024 Job Location: Alexandra Job Description Role Title: Office Administrator/Customer Liaison Location: Central Otago - Alexandra Contract Type: Full Time Permanent We're all about Good Work.You've probably seen us around - on the roads, building sites, and in cities, towns, and locations all over New Zealand.We build and...


  • Central Otago, New Zealand Fulton Hogan Full time

    Job Posting End Date: October 11, 2024Job Location: AlexandraJob DescriptionRole Title: Office Administrator/Customer LiaisonLocation: Central Otago - AlexandraContract Type: Full Time PermanentWe're all about Good Work. You've probably seen us around - on the roads, building sites, and in cities, towns, and locations all over New Zealand. We build and...


  • Central Otago, New Zealand Fulton Hogan Full time

    Job Posting End Date: October 11, 2024Job Location: AlexandraJob DescriptionRole Title: Office Administrator/Customer LiaisonLocation: Central Otago - AlexandraContract Type: Full Time PermanentWe're all about Good Work. You've probably seen us around - on the roads, building sites, and in cities, towns, and locations all over New Zealand. We build and...


  • Central Otago, New Zealand Fulton Hogan Ltd Full time

    Office Administrator/Customer Liaison Location: Central Otago - Alexandra Contract Type: Full Time Permanent We're all about Good Work You've probably seen us around - on the roads, building sites, and in cities, towns, and locations all over New Zealand.We build and maintain infrastructure that improves the quality of life across New Zealand and...

  • Service Electrician

    2 days ago


    Central Otago, New Zealand Ecl Group Full time

    ECL Group is NZ's leading Fuels and Technology solutions, support and maintenance provider. For more than 50 years we've been working with the petroleum industry, earning a reputation as New Zealand's leading provider of specialist installation and maintenance service. We have recently been a pioneer in the eMobility fast charging infrastructure space. We...


  • Wellington Central, New Zealand Carters Full time

    For over 150 years, CARTERS has been instrumental in shaping New Zealand's landscape and fostering the careers of Kiwi tradespeople. We are committed to providing a professional, inclusive, and supportive workplace environment where your contributions are valued and celebrated. As a Yardperson at CARTERS Kaiwharawhara, your primary objective will be...