Customer Service Representative

7 months ago


Otago, New Zealand NZ Post Full time

Showcase your problem-solving skills
- Customer service role where you can make a positive impact
- Full time permanent role

The New Zealand Post Group is well known around New Zealand for providing a vital service to all ourvalued customers - we are committed to proactively responding to customer needs and continually improving service delivery alongside achieving better outcomes for our staff.
Based at the Strathallan Street branch, we are looking for a Customer Service Representative to deliver an exceptional level of customer service as you deal with inquiries, requests or complaints from customers at our front counters and box lobby's. You'll also carry out administrative support work to support these key areas. Each day is busy and varied and will see you developing your problem-solving skills.
The needs of our customers are ever-changing and happening faster every day - our team needs to be one step ahead of these changes and act quickly.
What can we offer you?
- Learning and development opportunities to help support your career goals
- A value's driven organisation that supports and respects its employees
- Onsite parking, kitchen and safe and secure work environment
- A stable, profitable and government owned agency who isn't going anywhere

**What we need from you**:

- Be available to work Monday to Friday from 9.30am until 6pm
- Problem solving skills - someone who can think on the fly and find the best outcomes
- Administration and data entry skills

At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

- Access to discounted health insurance plans for you and your family
- Special rates on fantastic holiday home accommodation around New Zealand
- Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
- An Employee Assistance programme to support you when you need it

For more information about careers at New Zealand Post visit jobs.nzpost.co.nz
NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you
- Stronger together
- Deliver the best.


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