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Client Support Representative
2 months ago
Job Description: Raytheon is seeking a part-time Client Support Representative to join our team in Hamilton, Waikato, NZ. This entry-level position is perfect for individuals with at least 1 year of experience who are independent, motivated, creative, and have strong planning skills. Responsibilities:- Provide exceptional customer service to clients via phone, email, and in-person interactions- Assist clients with product inquiries, technical issues, and account management- Collaborate with internal teams to resolve client issues in a timely manner- Maintain accurate records of client interactions and transactions- Identify opportunities to upsell products or services to clients- Stay up-to-date on product knowledge and industry trends- Participate in training and development programs to enhance skills and knowledge Requirements:- 1 year of experience in a customer service or client support role- Excellent communication and interpersonal skills- Ability to work independently and as part of a team- Strong problem-solving skills and attention to detail- Proficiency in Microsoft Office and CRM software- High school diploma or equivalent Benefits:- Paid Time Off (PTO)- Life insurance- Medical coverage Working Environment:At Raytheon, we encourage autonomy and independence, trusting our employees to excel in their roles. We provide a supportive and collaborative work environment where creativity and planning skills are valued. Deadline to Apply: September 2, 2024 Equal Opportunity Statement:Raytheon is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
