Sales Support Administrator

1 month ago

Christchurch, New Zealand Westland Milk Products Full time

Owned by the Global Top 5 dairy company Yili Group, Westland Milk Products and its related companies in New Zealand - Oceania Dairy (Glenavy), Pure Nutrition Ltd (Rolleston), Canary Foods (Hamilton) and EasiYo (Auckland) - form a group that we refer to as the Yili Oceania Business Division (YOBD). The combined business produces over 170,000mt of finished goods which are then exported to over 40 countries, driving annual revenue well in excess of $1.3B - and growing.
The Role: Based in Christchurch (Hornby), we are looking for a bi-lingual (English and Chinese) Sales Support Administrator for our Group Supply and Infant Formula business. Reporting to the Head of Group Supply & Infant Nutritional Sales and working predominantly with multiple business divisions of Yili HQ in China, the principal purpose of this role is to provide sales administration support, allowing the Head of Department to focus on generating higher value for and from existing customers, and new business/product development.
The key focus of this role will be sales order management; documentation management, customer complaint management and system/process management, such as budget tracking and to manage the Order to Delivery process for customers from this channel, which includes the effective co-ordination of order deliveries and the provision of a timely, accurate and cost-effective order management and documentation service.
In summary the Sales Support Administrator will:
Provide exceptional customer service on behalf of YOBD, acting as a critical point of contact with our nutritional customers. Be responsible for the creation and administration of all quotes, contracts and orders in our Oracle ERP through to SENT status. Create and manage export and domestic shipment plans - working closely with our export team. Create and manage export and domestic documentation including associated export and domestic labels. Provide key nutritional customers with product samples and information as required. Proactively manage any situations of customer dissatisfaction, and resolve issues with an empathetic and solution focused approach. As such, applicants will ideally possess:
Excellent verbal and written communication skills in both English and Chinese (mandarin). A background working in a sales support / order management / export docs related position or a good grasp of commercial, customer service administration. Some technical knowledge of milk-based products and their applications would be highly beneficial, but is not essential as on-job learning will be well-supported. We are a close-knit team and are looking for someone with a positive attitude and enthusiasm to grow their career with us. Although not essential, prior experience using ERP systems in a customer facing role would be an advantage. A pro-active approach and a strong work ethic is a must and if you have a high level of attention to detail and a passion for delivering exceptional customer service then we would love to hear from you.
This position provides an excellent opportunity to experience building and maintaining relationships with key customers, ensuring that the delivery of our quality products is completed to a high standard.
Applications will close on Monday 28th October 2024. To apply for this vacancy, you MUST possess current eligibility to work in New Zealand.

Job Details Reference #
27895

Posted on
11 Oct 2024

Closes on
28 Oct 2024 23:55

Location(s)
Christchurch - Hornby, Rolleston

Expertise
Customer Service, Office administration, Sales & Marketing

Job level(s)
Entry, Graduate, Experienced

Work type(s)
Permanent

#J-18808-Ljbffr

  • Sales Support Administrator

    2 months ago

    Christchurch, New Zealand Westland Milk Products Full time

    Owned by the Global Top 5 dairy company Yili Group, Westland Milk Products and its related companies in New Zealand - Oceania Dairy (Glenavy), Pure Nutrition Ltd (Rolleston), Canary Foods (Hamilton) and EasiYo (Auckland) - form a group that we refer to as the Yili Oceania Business Division (YOBD). The combined business produces over 170,000mt of finished...

  • Sales Support Administrator

    2 months ago

    Christchurch, New Zealand Westland Milk Products Full time

    Owned by the Global Top 5 dairy company Yili Group, Westland Milk Products and its related companies in New Zealand - Oceania Dairy (Glenavy), Pure Nutrition Ltd (Rolleston), Canary Foods (Hamilton) and EasiYo (Auckland) - form a group that we refer to as the Yili Oceania Business Division (YOBD). The combined business produces over 170,000mt of finished...

  • Sales Engineer

    1 month ago

    Christchurch, New Zealand Hays | Sales Full time

    Technical & consultative sales role suitable for someone experienced in the wastewater industry Your new company Join a dynamic and innovative company specialising in water and wastewater treatment solutions. Our client's team is dedicated to providing end to end tailored solutions, services and high-quality products to a diverse range of clients, including...

  • Sales Engineer

    1 month ago

    Christchurch, New Zealand Hays | Sales Full time

    Technical & consultative sales role suitable for someone experienced in the wastewater industry Your new company Join a dynamic and innovative company specialising in water and wastewater treatment solutions. Our client's team is dedicated to providing end to end tailored solutions, services and high-quality products to a diverse range of clients,...

  • Sales Support

    1 month ago

    Christchurch, New Zealand Sealed Air Corporation Full time

    Job Description General office administration – including manning office, purchasing of site requirements, arranging couriers, preparation of cyclical reports, managing site cleaning contractor, etc. Sales Support – assist with SAP, preparation of correspondence, spreadsheets, sales proposals, and PowerPoint presentations in an accurate and professional...

  • Sales Support

    1 month ago

    Christchurch, New Zealand Sealed Air Corporation Full time

    Job Description General office administration – including manning office, purchasing of site requirements, arranging couriers, preparation of cyclical reports, managing site cleaning contractor, etc.Sales Support – assist with SAP, preparation of correspondence, spreadsheets, sales proposals, and PowerPoint presentations in an accurate and professional...

  • Sales Assistant

    1 month ago

    Christchurch, New Zealand Custom Aeronautical Support Full time

    POSITION DESCRIPTION Position purpose The purpose of the Sales Assistant role is dealing with customers and vendors on a daily basis. This role will report to a manager or supervisor, who will generally provide daily instructions. Main tasks Core objectives include: Work on customers' Request for Quote. Search the market and provide quotes to customers on...

  • Sales Assistant

    2 months ago

    Christchurch, New Zealand Custom Aeronautical Support Full time

    **Position purpose** The purpose of the Sales Assistant role is dealing with customers and vendors on a daily basis. This role will report to a manager or supervisor, and they will generally tell you what to do on a daily basis. **Main tasks** Core objectives include: - Work on customers’ Request for Quote. - Search the market and provide quote to...

  • Sales Support Administrator

    1 month ago

    Christchurch, New Zealand Belgotex Full time

    Full Time PositionBelgotex is a dynamic company offering a diverse range of flooring solutions for New Zealand's unique conditions. We have Design Centres in Auckland, Wellington, and Christchurch (HO) and an Auckland Distribution Centre. We are part of a large international company and bring leading international design trends to both the Domestic and...

  • Sales Support Administrator

    1 month ago

    Christchurch, New Zealand Belgotex Full time

    Full Time PositionBelgotex is a dynamic company offering a diverse range of flooring solutions for New Zealand's unique conditions. We have Design Centres in Auckland, Wellington, and Christchurch (HO) and an Auckland Distribution Centre. We are part of a large international company and bring leading international design trends to both the Domestic and...

  • Sales Support Administrator

    1 month ago

    Christchurch, New Zealand Belgotex Full time

    Full Time Position Belgotex is a dynamic company offering a diverse range of flooring solutions for New Zealand's unique conditions. We have Design Centres in Auckland, Wellington, and Christchurch (HO) and an Auckland Distribution Centre. We are part of a large international company and bring leading international design trends to both the Domestic and...

  • Sales Support Administrator

    1 month ago

    Christchurch, New Zealand Belgotex Full time

    Full Time Position Belgotex is a dynamic company offering a diverse range of flooring solutions for New Zealand's unique conditions. We have Design Centres in Auckland, Wellington, and Christchurch (HO) and an Auckland Distribution Centre. We are part of a large international company and bring leading international design trends to both the Domestic and...

  • Sales Support

    3 months ago

    Christchurch, New Zealand Sealed Air Full time

    SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. SEE strives to foster a caring, high-performance growth culture that will deliver consistent, sustainable...

  • Agri Relationship Manager

    5 months ago

    Christchurch, New Zealand Livestock Improvement Corporation Full time

    **At a glance**: **Ref: 46968 | **Christchurch | **Sales Administration, Sales Representative, Territory Manager, Sales | **Entry, Graduate | **Permanent |**: LIC have been providing innovative farming solutions for over 100 years, and today, we're proudly NZ's leading agri-tech and dairy herd improvement cooperative. We're actively shaping the future of...

  • Agri Relationship Manager

    1 month ago

    Christchurch, New Zealand Lic Full time

    LIC have been providing innovative farming solutions for over 100 years, and today, we're proudly NZ's leading agri-tech and dairy herd improvement cooperative. We're actively shaping the future of agriculture, with a commitment to providing world-renowned genetics and technology products that empower dairy farmers to create sustainable and profitable farms....

  • Sales Support 2ic

    3 days ago

    Christchurch, New Zealand The Warehouse Full time

    Company Description Ko wai mātou - Who we are The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of...

  • Sales Support

    4 weeks ago

    Christchurch, New Zealand Sealed Air Full time

    SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. SEE strives to foster a caring, high-performance growth culture that will deliver consistent, sustainable...

  • Sales Support

    1 month ago

    Christchurch, New Zealand Sealed Air Full time

    SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. SEE strives to foster a caring, high-performance growth culture that will deliver consistent, sustainable...

  • Agri Relationship Manager

    4 weeks ago

    Christchurch, New Zealand Lic Full time

    LIC have been providing innovative farming solutions for over 100 years, and today, we're proudly NZ's leading agri-tech and dairy herd improvement cooperative. We're actively shaping the future of agriculture, with a commitment to providing world-renowned genetics and technology products that empower dairy farmers to create sustainable and profitable farms....

  • Administrative Support

    6 months ago

    Christchurch, New Zealand Bupa Full time

    Every day, in every way, we bring real heart to work. This Administrative Support position at the **Bupa Bethesda Rest Home & Hospital is a permanent part-time role working on Wednesdays 0800-1200 and Thursday-Friday 0800-1600. This role will suit someone who loves providing a high level of customer service and thrives in delivering great administrative...