Guest Service Agent
3 weeks ago
Welcoming each new and returning guest with courtesy and attentive care, you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of Queenstown, you will anticipate guests' needs and offer recommendations that make their stays even more special.With each personalised experience you create, the more you can enjoy each day, taking pride in every memorable moment.Company DescriptionWe are dedicated to providing exceptional service to our guests and ensuring a memorable experience during their stay.Job DescriptionWelcome guests and ensure to impact all touch points of the Guest Journey, including research pre-arrival.Provide efficient, friendly, and professional service to all guests.Take initiative to ensure that interactions with our customers (internal or external) are positive and productive.Take a positive problem-solving approach with issues and concerns.Assist in the management of the Front Office operation to achieve a reputation as a market leader in individualised customer-focused service.Provide a high standard of service to all hotel guests – specifically anticipating and pro-actively attending to guest requests and event/activity bookings.Co-ordinate group arrivals (including welcome), departures, and check-ins and assist with activities during their stay.Ensure professionalism and accuracy with information and billing during arrival and departure.QualificationsPrevious experience within Hotel Guest Services Front Office area and proficiency in Opera or other PMS.Effective time management.Immaculate grooming and personal presentation.Articulate communication skills and an understanding of luxury guest expectations.Self-motivated and enjoy working autonomously.Friendly and engaging.Co-ordinate various tasks simultaneously.Excellent English communication in written and verbal.Clean police record.Additional InformationYour personal loyalty card entitling you to discounted Hotel stays, food and beverage rates, and Spa treatments worldwide.Daily staff meals during work hours provided.Ongoing reward and recognition incentives and awards.Opportunities for further development and worldwide career progression within Accor.Work for a world-leading Global hotel company.Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
#J-18808-Ljbffr
-
Guest Service Agent
6 months ago
Queenstown, New Zealand AccorHotel Full timeCompany Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Guest Service Agent
3 weeks ago
Queenstown, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Guest Service Agent (HOT0B3FA)Work LocationsHilton Queenstown HotelKawarau Village79 Peninsula RdQueenstown 9300Working for HiltonLocated on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa, and outdoor terrace with lake views. Guests can sample...
-
Guest Service Agent
5 months ago
Queenstown, New Zealand Hilton Full timeGuest Service Agent **Working for Hilton** Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill...
-
Guest Service Agent
3 weeks ago
Queenstown, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Guest Service Agent (HOT0B3FA) Work LocationsHilton Queenstown HotelKawarau Village79 Peninsula RdQueenstown 9300Working for Hilton Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa, and outdoor terrace with lake views. Guests can sample...
-
Guest Service Agent
3 weeks ago
Queenstown, New Zealand Hilton Full timeGuest Service AgentWorking for HiltonLocated on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a...
-
Guest Service Agent
7 months ago
Queenstown, New Zealand M GALLERY Full time**Company Description** We are currently looking for hands on, knowledgeable Guest Service Agents to join our busy Front Office team. This is an excellent opportunity to showcase your warmth, enthusiasm and commitment to service excellence to visitors in Queenstown. - Welcome guests and ensure to impact all touch points of the Guest Journey, including...
-
Guest Service Agent
7 months ago
Queenstown, New Zealand M GALLERY Full timeCompany Description We are currently looking for hands on, knowledgeable Guest Service Agents to join our busy Front Office team. This is an excellent opportunity to showcase your warmth, enthusiasm and commitment to service excellence to visitors in Queenstown. **Job Description**: - Welcome guests and ensure to impact all touch points of the Guest...
-
Guest Services Agent
6 months ago
Queenstown, New Zealand Ziptrek NZ Full time“Ziptrek Ecotours is an adventure tourism activity that engages the young and young at heart through a unique and fun experience in Queenstown. Delivering an eco-adventure that combines a personal guided zip line journey offering sustainable education in a receptive and engaging environment creating lasting memories Department: Guest Services Location:...
-
Guest Service Agent
5 months ago
Queenstown, New Zealand Hilton Full time**Working for Hilton** Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of...
-
Guest Service Agent
5 months ago
Queenstown, New Zealand Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agent
5 months ago
Queenstown, New Zealand Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agent
7 months ago
Queenstown, New Zealand M GALLERY Full timeCompany Description We are looking for hands on, knowledgeable Guest Service Agents and Concierges to join our busy Front Office team. This is an excellent opportunity to showcase your warmth, enthusiasm and commitment to service excellence to visitors in Queenstown. **Job Description**: - Welcome guests and ensure to impact all touch points of the Guest...
-
Night Guest Service Agent
5 months ago
Queenstown, New Zealand Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Day and Night Guest Service Agents
6 months ago
Queenstown, New Zealand Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Day and Night Guest Service Agents
6 months ago
Queenstown, New Zealand Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agent
1 month ago
Queenstown, New Zealand Accorhotel Full timeCompany Description Welcoming each new and returning guest with courtesy and attentive care, you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of Queenstown, you will anticipate guests' needs and offer recommendations that make their stays even more special. With each...
-
Guest Service Agent
3 weeks ago
Queenstown, New Zealand Mgallery Full timeWelcoming each new and returning guest with courtesy and attentive care, you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of Queenstown, you will anticipate guests' needs and offer recommendations that make their stays even more special.With each personalised...
-
Guest Service Agent
4 months ago
Queenstown, New Zealand Accorhotel Full timeJob Description Welcome guests and ensure to impact all touch points of the Guest Journey, including research pre arrival Provide efficient, friendly and professional service to all guests. Take initiative to ensure that interactions with our customers (internal or external) are positive and productive. Take a positive problem solving approach with issues...
-
Guest Service Agent
6 days ago
Queenstown, New Zealand Accor Full timeWelcoming each new and returning guest with courtesy and attentive care, you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of Queenstown, you will anticipate guests' needs and offer recommendations that make their stays even more special.With each personalised...
-
Guest Service Agent
1 month ago
Queenstown, New Zealand Mgallery Full timeWelcoming each new and returning guest with courtesy and attentive care, you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of Queenstown, you will anticipate guests' needs and offer recommendations that make their stays even more special.With each personalised...
