Technical program manager

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organisations facing the issues of today – the climate crisis, cyber‑attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, and others. Federato is the only AI‑native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built‑in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high‑appetite business, delivering real‑time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes. What You'll Be Doing Lead aligned program teams to efficiently deliver successful customer implementations on time with quality Develop and own and leverage project plans to effectively and proactively communicate program status, issues, and risks to stakeholders Define and track key metrics and key quality and performance indicators and drive cross‑functional execution of program deliverables Partner with cross‑functional teams to drive technical analysis, design, development, testing, implementation, and post‑implementation phases Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation Proactively identify and communicate product improvements to product engineering leaders and stakeholders Who We Hope You Are B. S. in Computer Science or a related technical discipline, or equivalent experience 6+ years of software engineering, systems engineering, or technical product/program management experience Experience owning Saa S implementation or delivery Knowledge and extensive discovery experience of user needs, gathering requirements, and defining scope Exceptional project management skills, while leading Saa S implementation projects with B2 B customers Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership Communication experience and previous successes in defining processes Organisational coordination experience and experience establishing work relationships across multi‑disciplinary teams and multiple partners Analytical and problem‑solving experience with complex systems and processes $175,000 - $190,000 a year. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. Here at Federato, your capabilities are important, but culture fit is quintessential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we’re here to have fun. Our ability to make a difference starts with our people. We would love to work with you We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at #J-18808-Ljbffr