Guarding Services Coordinator

2 weeks ago

Waikato, New Zealand Red Badge Full time

What's on offer? Competitive salary and weekly pay Discounts at multiple retail, health & wellbeing, entertainment, food & beverages and many other industries. Career progression Free parking on premise and many more About Us We are % New Zealand owned, Red Badge Group is widely recognised as a market leader, trusted to deliver a full range of security planning and staffing solutions.
About the Role  Be the first point of contact with our frontline staff – including communications around unforeseen absences & general work-related queries Scheduling staff rosters, both for future requirements & at short notice, to meet client requirements Use of specialist workforce & rostering software Motivate, engage and develop our frontline teams, ensuring standard processes are being followed by all staff members Ensure accurate service delivery by the team to our clients and monitor contract KPIs Ensure you are a visible frontline support network to our team and regularly visit client sites delivering service excellence Bring a level of forward-thinking and initiative towards identifying and solving issues before they become more significant problems Ensure you are a positive leader within the Red Badge Team to maintain our status as New Zealand's premier customer service-focused security and events business Constructively challenge current thinking and practice, offering new ideas, alternatives or improvements to existing products, services and approaches. About you Previous track record in coordinating staff, logistics, production planning or supply chain – is preferred but not essential Some experience in a security &/ or similar industry is advantageous.  Have a Green COA Security License is desirable however, we can help you obtain one  Full clean New Zealand driving license. Excellent innovative problem-solving and critical thinking skills with good leadership to develop solutions quickly. Highly adaptable and have the ability to handle pressure in a fast-paced environment. Good communication skills and an ability to enforce expectations with staff and lead them in the right direction. Work flexibility – this is not your usual 9 – 5 job – you must be available to work weekends as rostered, within the hours between 0-0.  Applicants for this position should have NZ residency or a valid NZ work visa.
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