Customer Service Assistant

1 month ago


Nelson, New Zealand Fannie Mae Full time

Job Description: Fannie Mae is seeking a dedicated and motivated Customer Service Assistant to join our team in Nelson, New Zealand. As a Customer Service Assistant, you will be responsible for providing excellent customer service to our clients and assisting with various administrative tasks to ensure the smooth operations of our office. Responsibilities: - Greet and assist customers in person, over the phone, and via email - Answer customer inquiries and provide information about our products and services - Process customer orders and payments accurately - Maintain a tidy and organized office space - Assist with data entry and other administrative tasks as needed - Collaborate with team members to ensure efficient workflow - Handle customer complaints and resolve issues in a professional manner - Continuously learn and improve knowledge of our products and services to better assist customers Requirements: - Confident and hardworking individual with excellent communication skills - Ability to demonstrate leadership qualities and take initiative in problem-solving - Strong planning and organizational skills - Ability to work well in a team environment - Proficiency in Microsoft Office and other basic computer skills - High school diploma or equivalent - No prior experience required, training will be provided Benefits: - Free accommodation - Profit sharing - Paid Time Off (PTO) Working Environment: At Fannie Mae, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. We encourage our employees to grow and develop their skills while contributing to the success of our company. Deadline to Apply: July 14, 2024 Equal Opportunity Statement: Fannie Mae is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We welcome applications from individuals of all backgrounds and experiences.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.



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