Senior Customer Service Consultant
2 months ago
Target Recruitmenta member of WMS Group (15C7744)Location: Alexandra-Work Week: Monday to Friday (8.30 am to 6.15 pm) & Alternate Saturday (8.30 am to 2.00 pm)Min. Qualification: DiplomaExperience: 4 yearsJob Description/RequirementResponsibilitiesThe primary role for this position is to:Handle incoming calls on the helpdeskProvide excellent customer service at all times & Tier 1 support to customers.Assist supervisors in resolving daily operational issues to meet KPI.CIC Operation & Support (Daily)Provide product training for the CIC teamSupport in product technical inquiriesHandle inbound/outbound calls during peak periodsReply to customer emailsMonitor online VOC & early sensing for product qualityAssist with customer feedback and complaints analysis and reportingCIC KPI (Weekly & Monthly)Service LevelAnswer SpeedFCR / CER / TERResponse Satisfaction Rate (E-mail)RequirementsMinimum Diploma in Business Administration or its equivalentAt least 4 years of experience in a call center environmentExperience in Home Appliances & Electronics products service and repair, especially in Television, Washer, Fridge & Air Conditioner.Excellent communication and interpersonal skillsAttention to detailAbility to work independently and effectivelyCustomer-oriented, conscientious, presentable & a good team playerHighly proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)A fast learner who is able to work under pressureAble to commence work by 15 Dec 2020Tel: -RemarksWorking hours: Monday to Friday (8.30 am to 6.15 pm) & Alternate Saturday (8.30 am to 2.00 pm)Interested candidates, please send your updated resume in MS Word format including the following:(1) Expected salary(2) Reason(s) for leaving(3) Date of availability(We regret that only shortlisted candidates will be notified)Target Recruitment Pte Ltd (MOM License No: 15C7744)MOM Regn No: R1112418 (RL)Job category: Customer Service/ Call Centres Telemarketing #J-18808-Ljbffr
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Senior Customer Service Consultant
1 week ago
Otago, New Zealand Target Recruitment Pte Ltd Full timeTarget Recruitmenta member of WMS Group (15C7744)Location: Alexandra-Work Week: Monday to Friday (8.30 am to 6.15 pm) & Alternate Saturday (8.30 am to 2.00 pm)Min. Qualification: DiplomaExperience: 4 yearsJob Description/RequirementResponsibilitiesThe primary role for this position is to:Handle incoming calls on the helpdeskProvide excellent customer service...
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Customer Service Representative
5 months ago
Otago, New Zealand NZ Post Full timeShowcase your problem-solving skills - Customer service role where you can make a positive impact - Full time permanent role The New Zealand Post Group is well known around New Zealand for providing a vital service to all ourvalued customers - we are committed to proactively responding to customer needs and continually improving service delivery alongside...
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Senior Customer Service Consultant
4 weeks ago
Central Otago, New Zealand Target Recruitment Pte Ltd Full timeTarget Recruitment a member of WMS Group (15C7744) Location: Alexandra - Work Week: Monday to Friday (8.30 am to 6.15 pm) & Alternate Saturday (8.30 am to 2.00 pm) Min.Qualification: Diploma Experience: 4 years Job Description/Requirement Responsibilities The primary role for this position is to: Handle incoming calls on the helpdesk Provide excellent...
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Senior Customer Service Consultant
2 months ago
Central Otago, New Zealand Target Recruitment Pte Ltd Full timeTarget Recruitmenta member of WMS Group (15C7744)Location: Alexandra-Work Week: Monday to Friday (8.30 am to 6.15 pm) & Alternate Saturday (8.30 am to 2.00 pm)Min. Qualification: DiplomaExperience: 4 yearsJob Description/RequirementResponsibilitiesThe primary role for this position is to:Handle incoming calls on the helpdeskProvide excellent customer service...
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Senior Customer Service Consultant
4 weeks ago
Central Otago, New Zealand Target Recruitment Pte Ltd Full timeTarget Recruitmenta member of WMS Group (15C7744)Location: Alexandra-Work Week: Monday to Friday (8.30 am to 6.15 pm) & Alternate Saturday (8.30 am to 2.00 pm)Min. Qualification: DiplomaExperience: 4 yearsJob Description/RequirementResponsibilitiesThe primary role for this position is to:Handle incoming calls on the helpdeskProvide excellent customer service...
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Toyota Sales Consultant
5 months ago
Otago, New Zealand Toyota Full timeWant to work with New Zealand’s favourite automotive brand? How about driving home a different Toyota every night? Want to Help people into the vehicle of their dreams? Then you’re in luck!!! Due to a retirement, we have an opening at our state-of-the-art dealership nestled in the heart of Alexandra, Central Otago. As our newest vehicle sales...
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Customer Managaer
5 months ago
Otago, New Zealand New Zealand Government Full timeWe have a diverse & collaborative environment that inspires lifelong learning - We offer hybrid working that enables work life balance + 5 weeks annual leave - We are focused on holistic wellbeing to support you to be your best self This role is based in Dunedin, Queenstown or wider Otago. Who are we - Ko Te Taurapa Tūhono tēnei At Te Taurapa...
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Customer Service
1 week ago
Otago, New Zealand Shebikeshebikes Full timeWe are seeking a dynamic and enthusiastic Customer Service Representative to join our team at our Clyde depot.Your role will be pivotal in ensuring our customers have exceptional experiences, from their first enquiry through to completing their bicycle tour.This is a varied and fast-paced role where you'll need to think on your feet, juggle priorities, and...
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Senior Archivist
5 months ago
Otago, New Zealand New Zealand Government Full time**Type**: Permanent Hours: Full time Location: Dunedin Business Group: Archives NZ Branch: Enterprise Partnerships Salary: $72,060 - $96,681 Working at the Department of Internal Affairs, you'll have the opportunity to make a real difference in the lives of New Zealanders. Te Rua Mahara o Te Rua Mahara o te Kāwanatanga |Archives New Zealand sits within the...
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Customer Service Officer
5 months ago
Otago, New Zealand New Zealand Government Full timeReady to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR, with roles available in our Christchurch office. He aha te mahi? - What is the role? The Customer Service Officer is a fast-paced, frontline role which is vital to our...
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Senior Structural Engineer
1 week ago
Otago, New Zealand Archway Recruitment Full timeThe CompanyArchway are working exclusively with a long established NZ multi disciplinary consultancy, that deliver quality engineering consultancy services nationwide.A true one stop engineering service, they offer consulting services across structural, civil and building services engineering. This company pride themselves on being a 100% NZ owned and...
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Senior Structural Engineer
1 month ago
Otago, New Zealand Archway Recruitment Full timeThe CompanyArchway are working exclusively with a long established NZ multi disciplinary consultancy, that deliver quality engineering consultancy services nationwide.A true one stop engineering service, they offer consulting services across structural, civil and building services engineering. This company pride themselves on being a 100% NZ owned and...
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Customer Service
1 week ago
Central Otago, New Zealand Shebikeshebikes Full timeWe are seeking a dynamic and enthusiastic Customer Service Representative to join our team at our Clyde depot. Your role will be pivotal in ensuring our customers have exceptional experiences, from their first enquiry through to completing their bicycle tour. This is a varied and fast-paced role where you'll need to think on your feet, juggle priorities, and...
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Vehicle Sales Consultant at Cooke Howlison Toyota
5 months ago
Otago, New Zealand Toyota Full timeDue to growth and new opportunities in our dealership, we require a Sales Consultant to join our sales team. Based in our Dunedin flagship store, we are seeking a diligent and motivated professional with transferable skills, customer focus and passion to join the Cooke Howlison Toyota team. You will be given the opportunity to work with the number 1 vehicle...
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Vehicle Sales Consultant at Cooke Howlison Toyota
5 months ago
Otago, New Zealand Toyota Full timeDue to growth and new opportunities in our dealership, we require Sales Consultants to join our sales team. Based in our Balclutha Branch or Dunedin flagship store, we are seeking diligent and motivated professionals with transferable skills, customer focus and passion to join the Cooke Howlison Toyota team. You will be given opportunities to work with the...
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Senior Occupational Therapist
5 months ago
Otago, New Zealand Stellar Full time**Contract Type**: - Full Time**Location**: - NZ - Otago - South Island**Industry**: - Healthcare & Medicine**About the Company**: Our client’s focus is helping individuals overcome pain, illness, or injury, initially targeting spinal issues. They provide timely assistance, guiding our clients toward a restored and purposeful life. Since 2001, they’ve...
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Customer Ambassador
4 days ago
Otago, New Zealand Go Rentals Full timeGO Rentals is a New Zealand business that has been around for over 20 years' and by partnering with Enterprise, the world's largest rental car company, we have gained 3 more brands: National, Alamo and Enterprise. This partnership has put us on the world map and expanded our customer base both locally and globally. We have top-of-the-line cars, equipped with...
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Hvac Service Technician
5 months ago
Otago, New Zealand Stellar Full time**Contract Type**: - Full Time**Location**: - NZ - Otago - South Island**Industry**: - Trades & ServicesOur client is a leading provider of commercial refrigeration and air conditioning solutions across New Zealand. Due to continued growth, they are looking for an experienced HVAC Service Technician to assist with servicing, maintenance, and installation...
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Customer Service Representative, Dunedin Contact
4 months ago
Otago, New Zealand New Zealand Government Full timePermanent, Full time 37.55 hours per week - Multiple opportunities available - Salary $58,707 with the ability to earn up to $70,864 We are a high energy, whanau focused, and supportive team working together to uplift and provide mana enhancing assistance to clients over the phone. What you'll be doing | He aha tāu e mahi ana You'll be the first point of...
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Executive, Customer Service
7 days ago
Otago, New Zealand Target Recruitment Pte Ltd Full timeTarget Recruitmenta member of WMS Group (15C7744)Location: Alexandra-Work Week: 5 days - 08.30 am to 6.15 pmMin. Qualification: DipExperience: 1 to 2 yearsJob Description/ RequirementResponsibilitiesManage different sets of data (repair, spare parts, call center & cost)Perform analysis by interpreting data, identifying trends and patterns and come up with a...